IF YOU’RE LOOKING for a place where misadventure could begin, you can’t go past Mbargo. The nightclub’s streetfront is painted a purple so bright you’ll see it in your dreams. Strings of giant sequins shimmer in the breeze. Its phonically inventive name is spelt in silver letters that climb its three-storey terrace facade. Inside are strips of burning neon, a few booths, floorboards so marinated in drink that they have an ingredients list. Bristol is a student city on England’s south coast crowded with music and nightlife and street art. This is Banksy’s home town, and the tourism board suggests in rather strong terms that ‘you would be a fool not to see his amazing work firsthand’. The same organisation describes Mbargo as ‘intimate’, which is fair for a place where you can catch an STI standing up. Students cram into its modest dimensions while people with names like DJ Klaud battle for billing with £1.50 drink deals over seven sloppy nights a week. To get a sense of the story about to come, consider that it’s the kind of place open until two o’clock on a Monday morning, and that at two o’clock on a Monday morning, Ben Stokes still thought it had closed too early.
The Ashes of 2017–18 had disciplinary bookends. It was after that series that Australia’s two leaders went off the rails in South Africa. It was a few weeks before that Ashes tour that England’s biggest star windmilled his way into his own disaster.
In the early hours of 25 September 2017, Stokes and teammate Alex Hales were barred from re-entering Mbargo after a night out on the piss. A Sunday thrashing of an abject West Indies in an ignored series at the fag-end of the season apparently required ample celebration. After arguing with the bouncer and hanging about at the door for a while, they wandered off to find a casino in the hope of more drinking. They’d barely made it around the corner before getting in the middle of a conflict between four locals. As is said on the internet, it escalated quickly.
The 26 September reporting was bloodless. Withholding names, police stated that a man ‘was arrested on suspicion of causing actual bodily harm’ while another went to hospital with facial injuries. England’s director of cricket Andrew Strauss separately confirmed that Stokes was the arrestee, adding that he had been released without charge and that Hales had gamely offered to ‘help police with their enquiries’. Administrators had a good chance of hiding behind that investigation, and the next day Stokes was named in the upcoming Ashes squad as expected. But that night the video emerged.
Bristol student Max Wilson had shot it on his phone, then offered it to The Sun. What he thought was playing hardball was actually lowball: his opening price of £3000 was snapped up by a tabloid that would have paid ten times that. The Sun went on to make a mint by syndicating the rights worldwide. From a window above the fray, the vision showed six men on the street below performing the muddled choreography of a melee. One was right at the centre of it. One was waving a bottle, one dipped in and out, one tried to calm it. Two others floated around the edges. The central figure was unmistakable: red hair burning even in the streetlight as he launched into a series of blows against two of the men, falling to grapple with them on the ground, then following both across the street, swinging punches the whole way. Hales trailed behind, repeatedly and impotently shouting ‘Stokes! Stop! Stokes! Enough!’ The ECB could fudge issues that existed only in thickets of legalese, but not those captured in moving colour. Stokes was stood down from the next West Indies match, then suspended indefinitely. It emerged that he had broken his hand during the fight, something he’d done twice before while punching objects in dressing rooms.
The response in Australia was fierce: Stokes was a thug, a lowlife, a selection that would disgrace England. It was not entirely coincidental that a ban for England’s best player would be handy for the Aussie team, but there was also a cultural split. In England, plenty of people still minimise pub fights as lads letting off steam. In Australia, heavy media coverage as a succession of young men were killed had inverted that tolerance. The discourse now saw any punch as potentially deadly and accordingly reckless. This was more poignant in a cricket context given that David Hookes, the dashing Test batsman and state coach, was killed in 2004 by a pub bouncer’s fist.
The PR situation was bad for Stokes as details emerged of the injuries to the men he’d hit, and that one was a young war veteran and father. Stokes wasn’t officially removed from the Ashes squad through October but stayed behind when his teammates left, hoping for police to dismiss the matter in time for a late dash to Australia. His annual contract was renewed on the due date in case that came to pass. Then 29 October brought a twist in the tale.
‘Ben Stokes praised by gay couple after defending them from homophobic thugs,’ ran the headline. Kai Barry and Billy O’Connell had emerged. Not entirely out of nowhere: while Stokes had made no public comment, this story in his defence had initially been leaked to TV host Piers Morgan after the fight, as soon as the video appeared. Police body-camera footage played in court would later show that Stokes had given the same story to the arresting officer on the night. But no-one knew the identities of the fifth and sixth men in the video, and police appeals had turned up nothing.
It was The Sun again with the breakthrough. Kai and Billy were perfect for a readership not keen on nuance. ‘We couldn’t believe it when we found out they were famous cricketers. I just thought Ben and Alex were quite hot, fit guys,’ said Kai, who was memorably described as a ‘former House of Fraser sales assistant’. The paper had the pair do a full photo shoot: layering the fake tan, showing off chest waxes, mixing Ralph Lauren and Louis Vuitton into a range of outfits. Their best shot had them standing back to back, heads turned to the camera, in a mirror-image Zoolander moment.
Suddenly The Sun was the England team’s best friend. ‘Their claims could lead to the all-rounder being cleared over the punch-up and freed to play in the First Test in Australia next month,’ it gushed, then gave a tasting platter of quotes: ‘We were so grateful to Ben for stepping in to help. He was a real hero.’ ‘If Ben hadn’t intervened it could have been a lot worse for us.’ ‘We could’ve been in real trouble. Ben was a real gentleman.’ Would it be known forever as Kai and Billy’s Ashes? No. While the Bristol boys provided spin for Stokes’ reputation they didn’t influence the police. With charges still pending there was little choice – not given Strauss had previously sacked Kevin Pietersen for being annoying. Stokes remained suspended through the Ashes and a one-day series in Australia, and lost the vice-captaincy. It was January 2018 before the Crown Prosecution Service laid a charge.
That charge surprisingly came in as affray, a crime that can carry prison time but is classified as ‘a breach of the peace as a result of disorderly conduct’. The men he had punched, Ryan Ali and Ryan Hale, faced the same count, charged as equal participants in a fight rather than Stokes being charged with assaulting them. Alex Hales was not charged, despite being seen in the video to aim several kicks when Ryan Ali was lying on the ground. Given the underwhelming standing of the offence, Stokes was cleared by the ECB to tour New Zealand, and kept playing until his trial in August 2018, which he missed a Test to attend. None of the three defendants would be convicted.
The reasoning behind the charges was never released and was attributed vaguely to ‘CPS lawyers’. The service gave the case to Alison Morgan, a prosecutor of a class known as Treasury Counsel who usually handle serious criminal matters. Morgan had a scheduling clash and never ended up court for the case, but in 2018 and 2019 she would go on to win damages and admissions of libel from The Daily Mail, The Times and The Daily Telegraph variously for incorrectly reporting that she had been responsible for the inadequate and inconsistent charging decisions.
Morgan’s successor on the case was Nicholas Corsellis QC, who on the first day of trial was permitted by the CPS to request two assault charges be added against Stokes. ‘Upon further review,’ claimed a CPS statement, ‘we considered that additional assault charges would also be appropriate.’ This was patent nonsense from the service that eight months earlier had chosen the lesser charge. Any lawyer knows that no judge will allow new charges once a trial has begun, because the defence hasn’t had time to prepare. But such a request could deflect criticism of the prosecution service by technically making the judge the one who disallows the charge.
Working through the story from the trial and the tape is complicated. You had a Ryan and a Ryan, a Hale and a Hales, a Billy and a Barry and a Ben. You had several versions of events as to who knew whom, who was drinking with whom, who had insulted whom and who had merely engaged in ‘banter’, a word that in modern Britain has to do an unconscionable amount of lifting. The reporting had constantly mixed up the Ryans as to who had which injury, who was in hospital, who had played which part in the fight, and whose mum had which stern words to say about it.
Let’s agree that from now Ryan Ali is Ryan One, the firefighter who ended up with a fractured eye socket and a cracked tooth. Ryan Two can be Ryan Hale, the soldier who scored concussion and facial lacerations. Mr Barry and Mr O’Connell are best known per The Sun as Kai and Billy. In scorecard parlance we’ll leave the cricketers as Stokes and Hales.
Amid the confusion, Stokes and his lawyers built his case in a straightforward way. The UK legal definition of affray is ‘if a person threatens or uses unlawful violence or force towards another person, which causes another person of reasonable firmness present at the scene to fear for their safety’. That means it doesn’t account for violence that harms a target, but violence that might frighten a theoretical bystander. The wiggle room for Stokes was with ‘unlawful’, because the charge excuses violence in defending oneself or others.
This interpretation hinged on the beginning of the video, where Ryan One waves a beer bottle about and takes a swing at Kai. The version from Stokes was that he was minding his own business walking down the street when he heard homophobic abuse. He intervened verbally and was threatened verbally by Ryan One – something that Ryan One denied but that couldn’t be proved or disproved. In fear for his safety Stokes had to nullify that threat by bashing Ryan One before it went the other way. He registered Ryan Two in his peripheral vision as another possible threat, and again had only one recourse.
Stokes also had to convince the jury to disregard testimony from Mbargo’s bouncer that he had been looking for a fight. A solid lump of a man, Andrew Cunningham had not enjoyed his patron’s attempts to get back into the club after the bouncer declined an offer of a bribe. ‘He got a bit verbally abusive towards myself. He mentioned my gold teeth and he said I looked like a cunt and I replied, “Thank you very much.” He just looked at me and told me my tattoos were shit and to look at my job.’ Cunningham described these words as coming in ‘a spiteful tone, quite an angry tone’, and said that Stokes still seemed angry as he walked away.
These were details the doorman had nothing to gain by inventing, but each of them Stokes denied. By his own accounting he had drunk a beer at the game and three pints at his hotel, then ‘potentially had some Jägerbombs’ along with half a dozen vodkas at the club. He insisted that after all of this he was not drunk.
If I may take a moment here to call upon the wisdom of experience – a person who cannot definitively say whether they have had any Jägerbombs has definitely had some Jägerbombs. A Jägerbomb is an experience that does not pass one by. Further to that, a person who says they have ‘potentially’ done something has definitely done that thing and doesn’t want to admit it. A person who has had between 15 and 24 standard drinks in one evening is shitfaced. A person who tries to bribe a bouncer £300 – three hundred quid! – to get into Mbargo – Mbargo! – is beyond shitfaced.
If Stokes admitted that he was drunk then the prosecution could say he was out of control. He claimed clear recall of assessing a threat, feeling fear and deciding to protect himself with force. He confidently denied details from the bouncer’s testimony, like using the word ‘cunt’ or mentioning gold teeth. Yet on other details he claimed a ‘significant memory blackout’. He didn’t remember the punch that saw Ryan One taken away by ambulance. He didn’t remember what the Ryans had said to Kai and Billy, only that those words were homophobic. With no head injury, as one of the few people who hadn’t been hit, he had supposedly suffered this memory loss despite being sober.
The version from Kai and Billy was compatible but vague: they had been walking along, they ‘heard … shouts’ of abuse from an unspecified source, then Stokes ‘stepped in’ and thus they avoided possible harm. They claimed to have been bought a drink by Stokes at Mbargo, although CCTV showed them meeting outside. The overall implication from both accounts was that the cricketers had been pals with Kai and Billy, while the Ryans as per The Sun’s headline were a roving band of thugs.
The reality though is that the Ryans were the ones hanging out with Kai and Billy at Mbargo. Police discussed CCTV from inside the club in questioning and at trial. On that footage the four Bristolians bought drinks for one another, danced together, and Kai was noted to have variously touched Ryan Two’s crotch and Ryan One’s buttock. Ryan One told police that all of this was taken lightheartedly and wasn’t a problem. Indeed, when the Ryans called it a night the other two left with them.
This much is clear from footage out the front of Mbargo, which shows Kai and Billy exit the club and start talking with a subdued Hales and a demonstrative Stokes, who are stuck outside. The vision was played in court to determine whether Stokes was antagonistic towards Kai and Billy, as he appears to impersonate them and to throw a lit cigarette their way. More interesting is that after a few minutes the Ryans emerge, and all six actors in the fight video briefly form a prequel in the one frame.
Ryan Two pats Billy on the chest in friendly fashion with his right hand before clapping him on the back with his left. He moves past and does the same to Kai before leaving the shot. Ryan One stops to speak to Kai. They lean in for a moment, talking, then Kai turns and they walk out of frame together. Billy hangs around for a few seconds at the door and then looks after them and races to catch up. Stokes and Hales remain outside the club to remonstrate further with the bouncers. Whatever discord develops around the corner is between four men who left amicably together minutes earlier.
There’s no way to know what caused that friction. If Ryan One did use homophobic slurs, he might have been drunkenly obnoxious for no reason. He might have had an insecure macho response to some extra flirtation. He might have thought unkindness was funny – ‘banter’ once again. Or he might have said something that was misunderstood, as both Ryans insisted in court that they had not used nor had the impulse to use any abusive language.
What clearly didn’t happen was an attack by bigots on random passers-by. This kind of crime is regular enough that an audience understands the horror of it, and this is what was evoked by the public accounts of Stokes, Billy and Kai. All we know is that there was some verbal dispute among the Bristol locals, and that Stokes came along behind them and put himself in the middle of it. Ryan One responded to the interference aggressively and away they went. There are plenty of reasons to look sideways at the idea that Stokes was a saviour. Foremost, neither Kai nor Billy was called upon as witnesses in court. You’d think it would be ideal to have Stokes’ story backed up by those who benefited from his selflessness. But his defence team had developed the impression that the pair had shown a changeable recall of events amid a hard-partying lifestyle, and would be dismantled by the prosecution on the stand.
That raises the question of whether The Sun coached their quotes for the 2017 interview. Despite missing court, Kai and Billy clearly enjoyed the attention. In 2018 after the trial they did a follow-up spread in the same paper about how poor Ben had been mistreated. They got a television spot on Good Morning Britain and glowed about his heroism. In 2019 The Sun wheeled them out once more to say that Stokes should get a knighthood. In 2017 they had ‘never watched cricket’ but by 2019 were supposedly volunteering sentences like, ‘He saved us, now he’s saved the Ashes.’ Whether they were paid for these appearances is not known, but the chance to be famous for a day can be lure enough.
If you find this cynical, consider that on the night in question, the Bristol boys were so deeply moved and thankful for Ben’s intervention that they left him to be arrested and never attempted to find out who he was. Seconds after the video ended, an off-duty policeman reached the scene. You might think that someone grateful to a saviour would speak on his behalf. Instead, said Kai, ‘it all got a bit scary so we walked off. It was too much for me and we went to Quigley’s takeaway for chicken burgers and cheesy chips.’ They didn’t give their hero a thought for over a month while police issued multiple appeals for witnesses.
As for Stokes, he told his arresting officer that ‘his friends’ had been attacked. After three minutes of chat outside a nightclub, these friends were so dear to him that he has never contacted them again: not after the newspaper piece, not after the verdict. He didn’t want to see how they were or thank them for their support. He didn’t mention them by name in his solicitor’s statement after the trial.
The Stokes defence rested on Ryan One’s bottle, which he had carried out of Mbargo to finish a beer, not to use in a Sharks versus Jets amateur production. But once he turned it over to hold it by the neck it became a weapon. Intent and interpretation can change the material nature of things. Part of Stokes’ justification in court was that the bottle implied that the two Ryans might have ‘other weapons’ hidden away. You can understand how a jury could decide that created doubt.
Not being convicted, though, doesn’t give the contents of the video a big green tick. It does not, as his lawyer claimed, vindicate Stokes. Looking in detail, Ryan One is belligerent but his movements telegraph a bluff. Hales is the person he’s gesturing at, but they’re several metres apart when Ryan One cocks his arm ostentatiously, showing off the bottle rather than bracing to swing. He skips forward but Hales skips back and Ryan One doesn’t follow. Kai stretches out an arm to impede Ryan One, who has a drunken stumble, nearly eats pavement, then staggers towards Kai and hits him in the back. That hand is still holding the bottle, but his strike is a side-arm cuff on a soft part of the body. It’s all pretty tame.
This is where Stokes gets involved. Having moved across to protect Hales, he now takes three large steps to run around Kai and booms his first punch at Ryan One. They fall to the ground and the bottle clinks away. Stokes gets to his feet to punch down at the fallen man, while Hales arrives to kick him ineffectively then runs off across the street for some unknown reason. Ice-cream van? Stokes is soon back in the grapple having his shirt pulled up to show off his Durham tan. Ryan Two steps in for the first time to pull Stokes away, prompting a couple more random punches at this new target, then Stokes trips backwards over Ryan One and sprawls in the street. Hales chooses this moment to return and aim some solid kicks at the head of the man on the ground. Nothing so far is a triumph of moral philosophy or the pugilistic arts. But if it all stopped here, perhaps you could say it was somewhere approaching fair. Ryan One has behaved like a turnip and it’s not an entirely unjust world that would give him a whack across the chops. The antagonists have disentangled, Stokes has some distance, it’s time to dust off and go home. Ryan Two steps forward for this purpose with his palm raised in conciliatory style and says, ‘Settle down, stop.’
So Stokes punches him.
It’s roughly his fifth punch overall, and he really winds up into this one. He misses so hard that he stumbles away into the shadows of the shop awnings along the road.
Hales starts shouting for him to stop. Ryan Two backs into the street, still holding his palm up. Stokes closes on him from about five metres away, six large steps, to where Ryan Two is standing on his own. Stokes pushes him a couple of times, as Ryan Two keeps trying to placate him and saying ‘Stop.’ Stokes throws his sixth punch, largely missing as his target ducks.
Ryan Two keeps pulling away and reversing, into the middle of the street now. Stokes follows him, grabbing his sleeve to drag him back. By this point Ryan One has found his feet and walked around behind his friend. Both of them are in the same line of sight for Stokes, and both are backing away. Stokes aims his seventh and his eighth punches, which Ryan Two tries to deflect, as Hales walks up behind Stokes to grab him.
Stokes yanks away from his friend and switches to Ryan One instead, taking seven paces to grab him before throwing his ninth punch of the night. He grabs again; Ryan One blocks that arm and pushes himself back away from Stokes. Ryan Two again intercedes, putting himself between the two with his palms up and his arm extended.
Stokes throws his tenth punch, a right-hander at the face of Ryan Two, then shoves him backwards. Ryan Two backs away once more, four paces. Stokes follows, steadies, lines up, then launches his strongest punch yet, his eleventh, a proper right hook from a solid base, one that cracks across the man’s head and gives him concussion. Ryan Two ends up flat on his back in the middle of the street, his hands still outstretched for a moment in useless protest until they twitch and drop to the blacktop.
Stokes isn’t done. He once more shoves away the restraining Hales and follows Ryan One, who keeps backing away saying, ‘Alright, alright, alright.’ Five more paces from Stokes before another blow at the man’s head. Kai and Billy are now standing over the poleaxed Ryan Two. The video ends, but seconds later Stokes will punch Ryan One hard enough to knock him out too, before off-duty cop Andrew Spure arrives on the scene to bring down the curtain. When the body-camera footage kicks in some minutes later, Stokes is in handcuffs but Ryan One is still laid out in the street. Ryan Two has regained consciousness, folded his shirt under his friend’s head and is asking police for an ambulance.
‘At this point, I felt vulnerable and frightened. I was concerned for myself and others.’ This was how Stokes described that sequence to the court. An elite athlete with years of gym work and training to snap a bat through the line of a ball with astounding power and precision, swinging fists as hard as he can at men with none of those advantages. Punching so hard that he breaks his hand, and repeatedly shoving away a friend so he can punch some more. Frightened and threatened by two targets shouting ‘Get back!’ and ‘Stop!’
The off-duty officer testified that Stokes ‘seemed to be the main aggressor or was progressing forward trying to get to’ Ryan One, who was ‘trying to back away or get away from the situation’. The student who filmed the video can be heard on the tape at one stage exclaiming ‘Fuck!’ and testified that it was because ‘I felt a little bit sorry about the lad that had been punched and it looked like he had his hands up’. That tallied with the prosecutor’s depiction of ‘a sustained episode of significant violence that left onlookers shocked at what was taking place’.
The defendant stuck to his strategy. ‘No, my sole focus was to protect myself.’ All up, in the 33 seconds of footage after he falls over, Stokes takes 35 steps forward to keep hitting two men who keep trying to get away. Not once is he hit back.
After the verdict, Stokes’ solicitor positioned him as the victim. It had been ‘an eleven-month ordeal for Ben … The jury’s decision fairly reflects the truth of what happened that night … He was minding his own business … It was only when others came under threat that Ben became physically engaged. The steps that he took were solely aimed at ensuring the safety of himself and the others present …’ The statement was impossibly self-righteous and self-absorbed.
If there was anyone to feel sorry for it was Ryan Hale, the second of our two Ryans. He’s the one who emerged from the club with a friendly arm around the shoulder for Kai and Billy. He’s the one who interposed himself to end the fight, then kept putting himself back in the firing line, trying to calm an intimidating stranger while dodging blows. For his show of restraint he got laid out regardless, concussed in the street, then was issued a criminal charge equal to that of the man who hit him, and described in national media as a violent bigot in an untested story to support that man’s defence.
Lawyers for Ryan Two made a more convincing post-trial statement, noting that Kai and Billy, ‘neither of whom were relied upon by the prosecution or the defence team for Mr Stokes, have taken the opportunity to speak with various media outlets about the alleged homophobic abuse that they received in the early hours of September 25. Mr Hale has passionately denied this allegation throughout the course of this case,’ it continued.
‘It is upsetting to Mr Hale that although he was acquitted, the accusation that he was the author of such abuse remains. Both Mr Hale and Mr Ali were knocked unconscious by Mr Stokes, and although Mr Stokes has been acquitted of an affray, Mr Hale struggles with the reasons why the Crown Prosecution Service did not treat him as a victim of an unlawful assault.’Good question. Avon and Somerset police were the investigating force, and they were frustrated by the decision. Ryan Two was filmed clearly not hurting anyone, but police were instructed by the CPS to proceed with a charge. Hales (the cricketer) was filmed fighting but ‘a decision was made at a senior level of the CPS’ not to proceed. Police expected Stokes to be charged with assault but the CPS declined. It doesn’t take a wild cynic to think that placing the same lukewarm charge on three men for vastly divergent behaviour might ensure that none would be convicted, even as the trial would maintain the pretence that a defendant of influential standing had not been given a free pass.
A couple of years down the line, the original interview with Kai and Billy has disappeared. All traces have been scrubbed from The Sun website, its social media history, and even from the Wayback Machine internet archive. Given its headline of ‘homophobic thugs’ and text that names Ryan Two but not Ryan One, the libel liability isn’t hard to spot. Later interviews with Kai and Billy take the passive voice – they ‘suffered homophobic slurs outside a Bristol nightclub’.
The article that was once claimed to exonerate brave Ben Stokes now links only to a missing content page, with a picture of a dropped ice-cream cone and the phrase ‘legal removal’ inserted into the web URL. In terms of consequences, Stokes missed one tour. When he resumed his career in January 2018, the Australians hadn’t yet ruined theirs. Their year-long bans looked much more stringent. But the Stokes case dragged on in other ways. With no criminal liability, the Australians confessed promptly enough for the sporting world to give them the full length of the lash. Their situation was ugly but there was closure. Stokes got stuck in legal stasis, unable to be fully backed or condemned. Instead his issue was always present, a browser full of open tabs that the ECB swore they would read any day now.
Through 2018 Stokes was back but he wasn’t back, in the sunglasses and finger-guns sense. In his return one-day series he nearly cost England a match with 39 from 73 balls in Wellington. His first Test hit was a duck as England got rolled in Auckland for 58. At Trent Bridge while Stokes was injured, England posted a world record 481 against Australia. With Stokes three weeks later at the same ground they made 268. He crawled to 50 from 103, the second-slowest any Englishman had reached that milestone in 20 years. That span covered Alastair Cook’s whole career. It was apologetic batting, acting out responsibility via the scorecard. Stokes was creeping back into the team like he’d been kicked out in a blazing row and was hoping to tip-toe to the sofa.
It was December 2018 before the ECB disciplinary committee ruled on him and Hales. In a ‘remarkable coincidence’, wrote Simon Heffer in The Telegraph, ‘the punishment both players faced in terms of bans from playing at international level was covered by the amount of games they had already missed when dropped by England’s selectors, in the furore that followed the incident’. The verdict compounded the omissions around the case by not addressing the violence at its heart. Nor did Stokes, apologising only ‘to my team-mates, coaches and support staff’, and then ‘to England supporters and to the public for bringing the game into disrepute’.
The implicit next step was to rebuild that reputation. It might have been easier had his court defence not meant that he wasn’t game to admit any fault at all. It might have been easier if he or his advisers had been willing to change tack once the trial was done. Imagine a world where Stokes had stood outside court and apologised for overreacting, for the injuries he’d caused, and for the time and energy he had sucked out of other people’s lives. That would have been a show of responsibility beyond a scorecard. When the time came around to assess forgiveness, it might have meant forgiveness was deserved.

I am autistic, and I am really sick and tired of seeing the word being misused and tossed around here as a joke. I'm finally speaking up. This needs to stop. You are trampling on the true meaning of being Autistic. This is incredibly offensive. Do people here not know that there are just as many people who are autistic who possess above average and genius levels of intelligence as there are people with cognitive deficits? Autistic people want no association with this degenerate casino. The word autistic is not synonymous with gambling or making poor financial decisions. You guys aren't autistic, you're just plain fucking stupid.
Sure you might have one upped big money on this one GME play but in the end all I see are bagholders everywhere who are proud of buying a $5 stock for $300. Do you think they will let this reddit pump and dump strategy continue to win? your unemployment checks are no match for the big boys, and you're out of your fucking minds if you think institutions won't have the last laugh. Like does anyone here know what being "autistic" actually means? I'm not going to waste my time educating you. But I want to say this. Stop.
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Delusions of grandeur on here. Bet most of you will end up losing your GME "tendies" by buying some OTM calls during earnings, at the top of a 10 year bull market. Then come here crying. Because WSB can't fail right? give me a fucking break.
All this tossing around of the word autistic is defamation. And if it doesn't end. I will go to the admins.

What is wrong with this game? I listed a lot of reasons but if you don't feel like reading just read a few of them and I would have made my point.
TLDR: You are on a journey to finish a task. But you only have a few small drops of resources, while there is an ocean of requirements necessary for the task to be completed. You start to see that the outcome of your task is not worth the hurdles. The journey is no longer fun after you realize that you have been always walking on the same path and are destined to do so forever.
Bottlenecks
LITERALLY everything in this game a bottleneck. Training mats, gold, T4s, orange gear, red star orbs, promo creds, even purple gear lmao basically everything needed to get your toons up to a level beyond the power requirement in 2018 lol. All the reward systems are outdated and basically the same since level 60 was the cap. Why would I ever buy a $100 character if I don't have any resources to upgrade them? It's gotten to a point where even whales have to do diligent resource management. It's absolutely crazy that a whale has to pick and choose who he can take to G15 after spending thousands of dollars. The new raid rewards are also terrible for the amount of effort and resources you need. You get less of everything else then U7.5 except 250 G15 fragments (@30%). Great in 8 days you get a few G15 pieces but you already had you had to invest a mind blowing amount of G15 pieces, T4s, promo creds and other precious resources to get your toons ready.
Gameplay
The main game modes aren't fun at all, more like a chore (except war but that's also becoming pretty much the same matchups all the time at this point and requires a huge time sink). Always the same auto raids, auto blitz, auto RTA...etc. All the new content is basically just a more difficult version of the same boring shit. Raid sliders, the brilliant invention they came up with "the same shit with 100% increase in stats". RTA is a "new" game mode BUT IT SUCKS, you literally play it for 30min a day hoping for it be over as soon as possible, the same feeling you get when you have to clean your gutter. I mean they got feedback that it sucks yet they made their battle pass around it. Where are some fun innovative concepts like 1v1 war or I don't know come up with something.
No investment is being made into this game at all. Where is all this money we are paying for new toons going? I mean really not everything can go into your pocket where is the reinvestment? You're telling me that I have to pay $50-100 per toon each month and I can't even get fucking fun new content? Look at a company in the entertainment space, Netflix charges 8EUR a month and constantly has fresh and exciting new content. Is all this just a cash grab or is there really a long-term future here?
Bugs
There have been so many bugs and they just keep on pilling up. With the crazy expensive premium prices in this game there should be no bugs period. It's like you buy a really new expensive state of the art computer just to find that you have some stupid annoying problem like space and enter buttons not working. It's more the principle that is in question and it really just emphasizes what they do with our money, instead of fixing bugs and hiring better QA people they just put the money in their pocket and release buggy EXPENSIVE products. Also on top of that when it's a bug that benefits us it gets fixed in under 15 minutes, but when its a harmful bug (like the numerous phoenix bugs) they take their time and fix it whenever they want.
Team synergies
There is just so much cookie cutter teams that you need all 5 characters for that specific team to work, which is restrictive and makes the game loose it's potential. It would be so much more fun if you could theory craft and the synergies were more mechanical. Then things would be more interesting and the game would feel less repetitive. It's crazy that you have two different X-men teams and if you were to mix & match them you would get a shit team, which completely goes against the lore. On top of all that you release a game mode RTA, which shows just how bad things get when you go against the cookie cutter business model.
Time-sink
1.5-2h of playing time requirements per day when you have a 6-8h free time day (assuming 16-18h for work and sleep) is a lot of time, end of story.
Red stars
This system sucks plain and simple. Everyone knows it, now content requires 6 rs. Please tell me how can I get 6 rs for good toons when the drop rates are so low (without getting lucky). Exactly the same concept as a casino, where you can spend thousands of dollars and still not get lucky at all. You release 4 toons a month now, and we only get 5 rs a week, even with hoarding you cannot keep up with that. Yet we need at the bare minimum a 4rs just to be competitive.
Conclusion
There are just so many things wrong, each patch gets more and more disappointing. It's becoming increasingly difficult to keep up with the constant player releases, events, blitz's...etc. The content is just getting more and difficult while the rewards associated with that content are increasingly becoming shit.
I use to spend a lot on the game but now I just don't have the resources to keep up new toons so I don't purchase the offers. Additionally I haven't seen a good offer in ages so I also just stopped purchasing in general. Even during Christmas arguably the happiest time of year, they were greedy beyond belief and the offers were insultingly trash.
My theory is that we are just financing Scopely's debt from the acquisition and whether or not we like the game seems irrelevant. I don't see the long-term strategy here as things stand now, hope that changes in the future. The main reason I am still playing atm is because of the sunk cost fallacy, I know its crap but I just can't imagine wasting all that time and money and then just quitting, feeling that all of it was for nothing.
I know it's a bit of a rant and generally I'm a really positive person but I spent so much time on a once great game just to see it crash in a iceberg with no future ahead makes me angry. I get that everyone has their opinion, that is fair and totally respect that. I think that the game has a lot potential if Scopely starts making better decisions.

I have just begun playing blackjack 5 weeks ago using basic strategy. My last visit to my local casino did not go so well. Moneywise I broke even, yet what bothered me was how the other players acted throughout my visit. From what I have learned is that people at casinos are 60/40 dickheads/decent people. I had a woman tell me "I wasn't even playing" at the BJ table; for the life of me I still cannot decipher what she meant. A man would blatantly get up and take a walk whenever I would sit at his table; on one occasion he tried to say "we gotta leave" under his breath to a fellow player at the same table to which even the dealer (THE FUCKING DEALER) agreed to his intuition.
I stay silent 90% of the time I am playing unless someone hits blackjack to which I congratulate them. I strictly follow basic strategy, and I know I do not smell bad nor am I so ugly it hurts the eyes to look in my general direction. I just cannot figure it out.
I then thought maybe it was the way I used my money, and hopped around tables. My results went like this:
1st table I put in $100 and lost it all (faulty doubles man) none of the people mentioned above were present and the folks who sat there were generally encouraging and awesome. (yes, yes, yes, I know I should have stayed at that table)
2nd table I put in the same amount and was down 60 bucks from what I put in (160 total) then lady luck graced me with her presence after putting $20 on two hands which led to me recuperating all my money back and going 50 in the black after winning a few consecutive hands. This is where I encountered the gentleman who would later get up and take a walk whenever I tried to join.
I then cashed out $200 and kept the $50 in chips to keep playing.
3rd table rewarded me with the nice little quip A lady bestowed upon me which I mentioned earlier. Lost the $50 BTW
Little things to note: I bet the table minimum ranging from $10-$15 99% of the time. Every time I earn a 25 dollar chip I immediately put it in my pocket, working towards making my buy-in back. I NEVER play match the dealer, and to be honest 80% of the people I have played with love pointing that out especially whenever I get a suited match.
In general, for all you seasoned vets of the BlackJack realm. Am I doing something wrong? Poor etiquette, bad table manners, unreasonably stupid betting patterns, or anything else that could be subject to such behavior.
THANK YOU FOR READING!

This industry has a lack of transparency so I'm more than happy to say I will provide lots of that throughout this post with screenshots. There are LOTS of imgur links to back what I say so it's not just words on a post expecting you to just believe what I'm typing.
This post I suppose is "Part 2" my post back in April, "After 2 years of Daytrading. 7 months full time. Here's my advice". I'm doing this to update everyone who came/comes across this in the future. Yes, it is possible. No, it won't be easy. You will pay homage to the rite of passage into this career. I'll also provide some examples of styles of trading so for the newer aspiring traders, there will be some things I rarely see discussed on forums. So here's to 1 year of Full Time Day Trading

TL;DR - You'll become desensitized to trading. Stubborn to other strategies (There are biggebaddemore lucrative strategies. Don't chase them. Why fix what's not broken? I know what works for me and I'm content with it. No strategy is better than another. It's a personal choice. ). Losing individual trades won't faze you, they're inevitable. Profiting certainly feels better. After a while, you won't be as enthralled to trade every morning, it'll become just another part of your day). Trading is just managing your money through a statistic and the medium to execute it is trading on your platform. Think: "If. Then. Because". Your trading plan should be that black and white. Ask "Why" for everything you do and use. If you can't answer it with documented results, drop it.

~~I get a bunch of messages all the time from people asking -~~ . Out of those who follow me and chat me seeking further tips through my previous posts. I'll be answering the FAQ's and addressing things I see frequently in this sub as far as trading axioms
Disclaimer: I won't sugarcoat anything. I'll share my experiences and add pieces of advice I'd give to those who are currently experiencing the same thing becoming a full time day trader and what day to day life is like, the occasional distress, (DRAWDOWNS). Some of you follow my Twitter for the past few months where I post my daily watchlists with a snippet that reveals my DayTradingBuyingPower. I do this not to brag but to demonstrate that the account does yield growth, I pay myself, and there are days where the balance does not move because there was no edge. I also do this since nobody else shows their account performance. (Yes. You, Mr. YouTube gurus and wannabe gurus).
We do this for income, the numbers on our accounts are real. Treat it as such. Get your initial capital out of your account THEN try to "Scale your account" with your profits AKA The Market's Money.

I'll go over:
•FAQ's that I get in my inbox (I'm still welcome to further questions if I don't answer here)
•Decision Fatigue (You will experience this)
•The previous year (2019-2020) of ups and downs
•How to use my watchlists that I post on Twitter in the morning to your advantage
•The pivotal moment that changed my trading career (NFLX 10-17-19)
•The road to becoming a full time trader. (It won't be fun unless you're handed the money)
•You'll have a better grasp of my strategy (Between ProTip 4 and 5. ProTip 8.)

There are 10 "ProTips" throughout the post that I wish I could tell myself years back and I'll periodically throw them in here as the post goes on. I make posts long in order to segregate those serious about this business and those who will just become another statistic in the failure rate of this business.

At the end of this post, I'll go over the frequent questions I receive such as: (Answers to FAQ at bottom of post.)

"How do you prepare for a trading day?"
"What would you go back to tell yourself?"
"Books?" (The most abused question, but I get it. I could start a public library with just trading books I bought over the years)
"What is your background?"
"What is a normal day for you?"
"How did you discover your strategy?"
"What did you do/How did you get started?"
"What is your % return?" (Not a fun question since a trading account is not an index or investment account. Intraday traders do not measure performance in %. Most are measured in "R".)
"Is enough to start trading?"
"Why do you need so many monitors"? (This one is rarely asked but I do see it discussed on platforms and people trading on mobile phones love giving flack to anybody who trades on multiple monitors. Hint: Everyone's different. Whatever works for the individual. There are no rules in trading. The only rule is that it works.)

My story:

Background:
I heard about daytrading during the 2008 crash while in high school. We all want to make more while working less. I entertained day trading from time to time but always realized I never had enough money. Horrible mindset because I could have still researched WHILE saving money to put into my trading business.
2015 - I opened my first trading account with Scottrade while in the Marines. Apparently if you have a net worth of over $1,000,000 you can get out early (Biggest rumor ever).
I frivolously bought crap penny stocks. In short - I was a hair away from gambling. What made it NOT gambling was the fact that at least I owned something tangible (Securities of a company) and anything can happen. Buy low sell high was my strategy. Didn't work obviously. No idea what I was doing. I'd buy and hold hoping to wake up to the stock price being way higher and it never happened.

•ProTip #1 : If you hold a trade overnight... It is not daytrading. Stop turning into an investor because you can't admit a minor defeat.

2017 - I started taking this business seriously while working in the oilfield as a Logistics Planner (If you're wondering what company since I am asked this from time to time, Google: "World's largest oilfield services company").
No kids, girlfriend/wife or financial obligations. I worked 10AM - 7PM CST and would trade the open from home for roughly 1 hour. Later I was offered to be a Data Analyst... Only downside was... I couldn't trade since I had to be at work now at 8AM CST during the market open. In the moment of signing the offer letter, I was bummed thinking, "No more trading,"
That wasn't the case though. You can still build your trading business with a 9-5 and while never making one trade. The data is there.

•ProTip #2 : We all see the same data. It's there forever. Many strategies show their edge both live and in hindsight the same. (Especially if you trade patterns). You CAN build your business as a trader without even taking a trade. You CAN build your strategy while working a 9-5. Just because you're not trading, does not mean you can't build your business through research. You won't know how you'll react to the losses but at least you can diagnose the raw data with a large enough sample size for assurance and confidence.

If you have a 9-5 and want to go fulltime into this business. Stay for a bit, save, live so far beneath your means that it is almost miserable, (depending on your expenses, area you live, family etc) and get a few hundred sample sizes of your strategy! And for your PTO/days off... trade the open. I sacrificed my vacation days to trade.
After 2 years in corporate America, eating cheap food, never going out, saving relentlessly, I made the decision to just do it and resigned. I went straight into the ring of fire known as trading. That was on: September 23rd, 2019
"" ^{(Sound familiar?})

When you hear these types of comments.. your response should be: "Nobody put the time I put into this. The 90%+ who fail, don't have it all written out, computerized backtests, manual backtests, statistics, SOP manuals, JUST like the job I have which is a business, I'm just another cog in their wheel. I'll just be wearing all the hats in my trading business. Instead of Oil&Gas, it's just for trading". One thing I see here a lot is people saying to trade X amount of months/years or make X.

•ProTip #3 - Think in man hours, not calendar. Example:
Trader A puts in 1 hour of study/work/research everyday for 1 year. (365 Hours)
Trader B puts in 12 hours of work every day for 4 months. (~1,450 Hours)
Trader A lives in a major city while Trader B lives in the middle of nowhere. (Think cost of living)
2 totally different living expenses and 2 different calibers of dedication. I'd put my money on Trader B because he put in more man hours. (~1,000 more hours on the clock to be more exact).

ProTip #4 - Have a cushion in your account AND your personal bank account. Having a strategy is great but you won't know entirely if you can fulfill and execute your plan until you experience the ups and downs both short and long term. A strategy is constant over long periods of time... there will be days, weeks, and perhaps a month here and there where you aren't making much money. We hear all the time, "Trade like a casino". Casinos don't make money day after day but the odds are in there favor over the long haul.

Month 1 of full time trading was great:
Immediately after going full time, the first month (September 2019 to October 2019), I did super well. Business as usual. No stress. Everything going as planned. No turbulence. At least not like I had ever experienced...

The 2 prerequisites I had before resigning was:

Show consistency in returns. Consistent Sharpe Ratio.
Make a 4 figure trade (I achieved this while short 100 shares on ROKU September 20th, 2019 and even made a victory post if you scroll down my profile's posts.)

First life-changing trading lesson learned as a full time trader:
That money printing spree ended on NFLX October 17th, 2019. Less than 1 month of being a full time trader. Deviating and going against my plan I actually made $500 in a matter of 4 minutes. If you follow my watchlists on Twitter, I always trade with the direction of the gap. If I notate, "Long Watches" that means I will only trade it IF (and only IF) I see a long biased pattern. Likewise I will only be looking to short my "Short Watches". Plenty of times I'll call out a ticker and it immediately goes the other way. No harm no foul because there was no long biased pattern to confirm my thesis.
On 10-17-2019, I went against my plan and it worked.. NFLX gapped up to resistance and I went short when it tanked off of a short pattern.(This is known as fading). The market gave me a free lunch and then some. So now I'm walking on air in my mind:
"I'm an absolute unit"
"I'll do it again and clear another $500 to make it a 4 figure day before 9:30AM Central"
"Should have quit my job way earlier being this good."
Within 30 minutes of the open. I gave all $500 back. Yes I wanted to trade it back. Never have I had the desire to smash anything but I do understand those who do! Yes I stood there and felt like each passing second was wasted opportunity. The next 24 hours were long!

ProTip #5: It's circumstances like that that help you in the long run. FunFact: I never once deviated from my plan since. Not ever again.

"I could have paid for my groceries and electric for the month after 4 minutes of trading if I just took the free pass the market gave me" I felt dumb but in hindsight, I'm glad at what happened. It was this exact instance that married me to my strategy/business plan. The next day and the 7 trading days following. I didn't make 1 profiting trade. My longest ever drawdown - 11 straight trades. While researching I found out this was Decision Fatigue (I'll go over this shortly below)

Put yourself in that situation...
You have bills and your income is strictly trading. I don't care how much a robot you think you are or how strongly you believe in probabilities, when you were in an office less than a month ago making almost 6 figures sitting in an air conditioned office knowing direct deposit is on its way every other Friday no matter how well or poorly you performed at work.. Now you're in the hot seat. Its a bottomless feeling. Now all of your friends and families words are ringing in your head.
But just like a boxing match.. you gotta take a hit to get a hit. Win some, lose some, shake hands and get back to normal life. Water under the bridge.
Mind you:
•No guaranteed direct deposit every 2 weeks.
•No more medical/dental insurance.
•401K retirement is no longer being matched.

11 trades is nothing. You only require ~5.5 trades at 2:1RRR to make it back OR 3.5 trades at 3:1RRR. It's nothing especially in your research because you can easily just scroll a little more and see, "Oh that's just a drawdown. No big deal". How will you react in real time? Will you buckle or choke? But the thing is, I was skipping trades out of fear and JUST so happened to be picking all of the unsuccessful ones. (Decision Fatigue)
Think about those 2 weeks of being in a drawdown. Half of the month. You're not just stagnant, your account is bleeding slowly but surely. Next time you're looking at your spreadsheet/backtest/predictive model/research.. try to put yourself in those days of drawdown. It's not just 11 boxes of red with "-1R" or "Loss" in them. The screenshot above on Imgur is just a recent example.
Think about your daily routine, going to the gym, hanging with friends, grocery shopping, cooking, going to bed, waking up, doing a routine, then losing again.. and again.. and again. Try to think of life during those 300+ hours (Weekends too) of, "I haven't made money. I've lost money. And I still have bills. After paying them, I'll be closer to my set Risk of Ruin".
Here's a lesson you won't learn before going fulltime but I'll do my best to emphasize it here:
Pick a strategy. And stick with it. It can literally be anything. Don't spread yourself thin watching 20+ tickers and be a jack of all patterns/tickers. Be a master of 1 pattern and master of 1 circumstance. There's this real thing called "Decision Fatigue" which explains exactly why what happened.. happened. The article explains that the 2 outcomes of this mental strain known as "Decision Fatigue" is:

Risky Decision-Making
Decision Avoidance

Sound familiar? Does it kind of make sense now? As a new trader you have YouTube, Facebook, StockTwits, Twitter, "gurus", books recommended on Amazon, all throwing their ideas/strategies around, the market has opportunities littered all over.. Decision Fatigue is inevitable for the unprepared. Decision Fatigue happens in every profession. If you mess up at your 9-5, its just a blunder, your paycheck will remain the same. Just a slap on the wrist and move on. With trading, you make a mistake.. it's less food on your table, lights don't stay on, and/or water isn't running. That pressure adds up. No wonder so many fail...
The signs of Decision Fatigue:
•Procrastination.
•Impulsivity.
•Avoidance.
•Indecision.
When you find what clicks with you AND its either statistically or performance proven, have the courage to risk a healthy sum of your capital into it. There are strategies/patterns/styles of trading littered all over the internet:
Very broad example:
"IF circumstance happens THEN "Execution". Stoploss is XYZ. Target is XYZ. BECAUSE over a series of Y trades, I will make $X,XXX.xx".

ProTip #6 : Strategies are all over the internet. It's your account/money, backtest it. People share their strategies here all the time and although I don't agree with them because I know what works for me, it's something to chew off of for you newer traders. YouTube is a harbor with people who give just enough info to figure their style out. You will lose trades. Sit for some screen-time and pay homage to the edge that you discover. All in due time.

Insert key metrics and find correlations. This is how you create checks and balances to create/formulate a black and white trading plan. When I first started doing this, my spreadsheet(s) had so many columns it was annoying and would kill my desire to continue working. You'll find things that are imperative and some that are unimportant. For a lack of more colorful terms: "Throw stuff at the wall and see what sticks" Trim the fat. Rinse and repeat.

Here's some things I used to remind myself of and perhaps it'll ring some bells for you:

•Surrender your capital to your edge. If you truly accept the risk and trust your proven edge, losses don't feel like anything nor do profits. Although we're not here to put on losing trades and yes it does feel nice to profit. I still from time to time will excited when I hit target after a series of multiple profiting trades depending on my mood.
•If you're nervous or your heart starts beating quicker when you hear the sound effect of a trade getting entered/filled. Be honest with yourself and ask yourself if you're truly accepting the risk.
•Things you can't take to the bank:

RRR.
Win-Rate
Number of trades.
"This one great trade that I hit target in less than 30 seconds and I got filled better than expected"

All of these are integral metrics. But you're trading to make money. It's up or down, green or red, profit or loss, TRUE or FALSE. So with that said, find what works flawlessly and is easy to follow. Checks and Balances. Then allocate a good sum of risk into it. I read it here all the time, "Don't risk too much" and that's great and true for new traders. But don't sell yourself short. Push yourself over the edge and admit that you know your stuff. Think of Trader A and Trader B. If you've put the time in.. don't sell yourself short. You've built enough courage to learn a business so many fail at. This business has such a negative connotation. But remember that not everybody can handle meritocracies and that's exactly what the market is. Don't try to be the best, just work harder than everyone else and the output of your input will be relative.

ProTip #7: YouTube trading ads from gurus... they're subconsciously making you think you're a novice trader. It's in their marketing. They study marketing psychology. The EASIEST things to sell:

Health
Wealth
Happiness

People that are desperate for those things are the most vulnerable and these ~~"Traders"~~ marketers are fantastic at portraying all 3 of those things at once.

•ProTip #8 (Broken record alert) : Write a business plan. Your strategy shouldn't take longer than 4 sentences to explain to another trader. When you have a plan that's proven through a statistic and WAIT for it to happen, you feel 100X better taking the trade. You don't even care too much when it results in a loss. Because that was your plan, you accept it much better, and you know it was just an expense for a winning trade.

Want my strategy? "I scan for stocks with a market cap of over 250M, 10k shares premarket, gapping to support or resistance, priced over $10, and I look for a pattern biased to the direction of the overnight gap. It isn't rocket science. Check my Twitter, look at the dates I posted, and you'll notice the gist. Yes this is an edge but not the entire edge. How fast can you sift through 15 time frames? How long does it take you to fill out your order ticket? Your Fibonacci time extensions with 5 EMA's and Bollinger Bands aren't helping you. They're lagging. If they work for you, great. In my experience, they hindered my visibility.

Pro Tip #9: Yes statistics are highly applicable to trading. Patterns do work. All patterns do is tell you WHEN to enteexit, and how many shares. Humans will never think differently of money. Be the frontrunner of the market's emotions. Nobody remembers the indecisive leader. Risk taking is a commonality amongst leaders. Trading requires courage and it's O.K. to show a bit of confidence as long as you also have the humility to admit when you're in a bad trade. (Notice how I didn't put, "wrong". You're only "wrong" when you deviate from a proven strategy.)

ProTip #10: Risk management is 24/7. I've never heard anyone mention this but think about it a little bit. Having financial obligations can become stressful regardless of how you earn your income but its far more stressful while running a business. Not just any business, but a business where you can go to work on your A-game, do every single last thing right, trade without emotion etc... and still walk away with less money than what you came to work with. Meanwhile somebody who JUST started trading made a 4 figure profit not knowing what the heck the difference between ETB, HTB, or NTB. Think of it like this, a JV high school baseball player can hit a homerun off of an MLB pitcher once.. but how will he fare at the end of the season? Traders don't predict stock prices, traders predict the outcome over hundreds of trades. People chat me asking what TO do rather than what NOT to do. You don't learn labor intensive jobs or how to fly a plane by what to do.. you learn what NOT to do to stay alive.

That's all I have. Once you have a trading plan underway and you're executing it, you don't have much time when your hobbies are cheap but I still do respond to chats/messages. I do get asked from a previous post when I'll build a website and to answer that: I'm learning how to build a site on rainy days. Can't put a definitive date on it. I will say that its coming, if you don't give up on this business in the next year or so, you'll see it. What I plan on putting on there:

RiskReward Calculators
Position size Calculators
EV Calculator
Dictionary with examples

I just don't want some generic WordPress site. I want my website to be stellar and a great resource for aspiring traders. Something I didn't have learning this business. I want it to be something I'd consider a staple in a trader's resources. Perhaps one day it will be referenced on this sub frequently.
FAQ:

"How do you prepare for a trading day?" I get behind the computer about 20 minutes before the bell. Reason being: "If you study long. You'll study wrong". If the chart isn't grabbing my attention and gets me excited, then I flick to the next ticker. I don't even know the companies I trade half the time nor do I care about a news report some journalist wrote. Also there is no magic news outlet that lets you know about "Major events that affect stock prices". If there was, I wouldn't be here because we're all subscribed to the same edge nor would I be trading my style.
"What would you go back to tell yourself?" Get more data. Save a little more, your hairline and sleep schedule will thank you. Take only perfect trades and don't feel forced to trade. There will be days you don't touch an order ticket. And days where you are busy and have tunnel vision. Next thing you know its time to shut it down for the day.
"Books?" - I try to humble myself when answering this but off the cuff, they're all mediocre. Andrew Aziz's was ok, definitely get it, it's only a few bucks on Kindle. Just don't expect it to give you strategies BUT it will give you ideas. If you're brand new, it is good as it will teach you the common vernacular of a day trader. Mark Douglas was interesting but his YouTube seminar recordings are much better. No book, Facebook group, YouTube channel is going to be the end all be all perfect strategy. Expect losses. Don't be a one hitter quitter after suffering a few tiny losses/paper cuts. Stick to it. Most books will help you familiarize yourself with the common vocabulary amongst traders and will hint ideas. It's your job to formulate the strategy and template for research.
"What is your background?" I was a logistics planner for a major oilfield services company. Later I then became a data/buyer analyst so yes, data analytics/research was a 2nd language for me entering trading. I did have that upper hand and did shave off months if not years for me.
"What is a normal day for you?" I'm always done trading after 10:30AM Central. I will hold onto a trade until right before the bell if it hasn't hit either target or StopLoss by the time I leave the house but it is absolutely closed in entirety by 2:55PM Central. After I trade, I enjoy the day. No I'm not riding around in my Lambos posting IG/Snapchat (I have neither) stories of my profits with my private jet waiting on a runway trying to sell an $7 eBook or a $100 membership (HINT HINT). I grill/cook, read, workout, ride my motorcycle, attack my other sources of income (small businesses I'm building), hit the driving range, shoot guns, etc. I live in Texas. Life is cheap and fun here.
"How did you discover your strategy?" I bought TradeIdeas premium, went through all of their computerized backtesting patterns, tested them. Then did what I mentioned earlier... Tried to find correlations in metrics. It distilled the trades to a strict criteria and here I am. I post on average 4-5 tickers on my watchlist. 7 max. I do not like spreading my attention thin across multiple tickers. I do not recommend buying TradeIdeas, it does have lots of bugs.
"What did you do/How did you get started?" Was a data analyst, was good at research and applied it to trading. My incentive was, "I could have made more money trading rather than sitting in 2+ hours of roundtrip traffic and 9 hours in an office. The data is there. Everybody sees the same charts all over the world. There are ways to make this possible"
"What is your % return?" (Not a fun question since a trading account is not an index or investment account. Intraday traders do not measure performance in %) I trade to make money AND pay myself, so my equity curve will look like a small loss or small gain after I pay myself. % return? I measure my account's performance in Sharpe Ratio and Risk Units. My Sharpe Ratio is ~1.85. While I yield roughly .8 - 1 R per trading day. Some weeks I make 10R. Some weeks I lose 2R. Yeah one week I might make $2,500. But the next week I might lose $300. The following week my strategy will yield $0 and the last week I might make $1,000. Some weeks suck. Some weeks are great. But overall. Just shy of 1R per trading day. Some days I'm super busy taking trade after trade. Some days I'll shut it down after 5 minutes without even filling out an order ticket. Some days I won't even see the open because there is no edge for me.. Keywords... "For me".
"Is enough to start trading?" Depends on where you live. Are you restricted to PDT? If not then how much are you obligated to expenses? I live in Texas. Things are cheap here. If you live in NYC or The Bay Area your expenses will be astronomical compared to mine. A $30,000 account is totally doable for a single Texan with low monthly expenses. Now if you're in California or New York? I'm sure you'll fall below 25k if you have 1 bad month. Also depends on if you have other sources of income or a full/part time job. I encourage every trader and aspiring trader to have multiple sources of income, don't rely solely on trading. Not just for the sake of mitigating pressure but also for sanity. If you have a family to provide for, I don't know what that's like, you never know when Little Johnny is going to randomly pick up Trombone lessons for a school program/play while little Suzie needs transmission work in her car because a simple solenoid went out. $1,700 later.
"Why do you need so many monitors?" I use 3 for trading. The 4th is for music. The other 2 are useless while trading. That's for trading though. When I made the decision to go full time, I knew I was about to go off the chain with research. And sifting between spreadsheets, a platform to see multiple timeframes for a pattern to backtest. My attention span is short, I'll lose my train of thought before I open the other tab to input data. But the main reason was for research. It's such a time saver and is a headache repellant when doing research while everything is laid out in front of you. Now that I have a system. I'll most likely be treating myself to 2 ultrawides for Christmas.

As always, thank you to everybody who takes time out to message me and letting me know some people read these and show appreciation. I would say, "Good luck" but there is no luck in trading. Just statistics. Remember that!
In conclusion: Yes. Full time trading is possible, depending where you live/monthly expenses and obligations. You're more likely to become a profitable trader than a professional athlete. There is a level of uncertainty each day, perhaps each week, doubtful each month, and definitely not each year. If I ever want a raise, I just consult my business plan and financials, then decide if I can handle it mentally. If you have medical issues, get a part time job for the benefits. If you're healthy, just be careful.

All the best!
-CJT2013

This chapter was a labour of love, heists are hard. Big thanks to u/eruwenn for helping tidy up this bag of snakes.
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“Ranjaz K’Lua, you thieving scumbag!” the Kah’Ree in the purple suit exclaimed loudly as he spotted them across the busy room. “As I live and skral, I never thought you would have the Jolos show your face here again!”
Two J’Rami in suits detached themselves from the lobby wall, walking towards the Kittran and his friends. “Alfor, my old friend!” Ranjaz smiled broadly. “No need for the welcoming party, I’ve got your credits” —he gestured to Cygna— “and a sweetener, for all the trouble I caused last time.”
Alfor paused, lecherous eyes assessing the Fae’Dan. “You know I have a thing for purple.” He chuckled at his own joke and waved the guards back to their posts. “How about we have a drink, and discuss your forgiveness.” He pointed to Thor and Eruwenn. “Brought your own security, or are these Gal. Fed. goons? Everyone knows about your probation.”
The Kittran gave a broad grin. “I got a Tulseria-damned pardon, a new ship and a very lucrative opportunity.”
The Kah’Ree smiled. “How’d a thieving cat like you get a pardon?” He gave Ranjaz an appraising look up and down. “Oh? Now, let me guess, you need something from me and my brother?”
Ranjaz fired his finger guns. “You were always the smart one Alfor, that’s why you run the casino floor.” The Kittran stepped in close. “The item, do you still have it?”
Alfor tilted his head back and away from Ranjaz. “Your little guarantee?” He looked back down at Ranjaz. “We have it somewhere safe. Had some unusual people come by after you got caught. Asked a lot of questions. Made a lot of threats.” His face contorted in anger. “We got audited thanks to you.”
The Kittran smiled. “If only they knew you better, they could have simply paid you for the information.”
“We give nothing for free.” The Kah’Ree gave a sinister smile. “House rule.”
Ranjaz walked forward to put his his arm on Alfor’s back. “Let’s go see your brother. Have a few drinks, maybe gamble a little, and discuss our future riches.”

Ripley stood in the shadows of the staff shuttle bay, watching as the numerous employees of assorted races came and went. Loud laughter caught her attention, and a very strangely dressed Niham broke away from a small group and walked towards her. Ripley tried to maintain her low profile as the scantily clad female strutted towards her in long black boots with pointed heels that clacked loudly with every step.
Deliberately avoiding eye contact the Awakened tried to will herself into the wall but it was too late and a voice called out to her. “Hey Darling! You must be the one I’m looking for.”
Ripley shook her head. The Kittran had said the contact was an Ashi pirate captain, a master gambler and expert in procuring the unusual. “I don’t-”
“Listen cutie,” she interrupted, “you’re the one lurking in dark corners drawing attention to yourself. I’ve got your security card. You tell that fluffy little stud he owes me. And more than a bottle of Fae’Dan wine and a good time, if you know what I mean.” She held up the card between her fingers, just a little out of Ripley’s reach.
The Awakened considered the phrase ‘fluffy little stud’ and decided that, despite her hopes, this was probably her contact. “You’re Captain Whiplash?”
The Ashi laughed genuinely, the jiggling of tightly squeezed breasts bursting at shiny black restraints making Ripley nervous. “Oh, Darling! Only my little pets call me that! You may call me Sho’Na.”
Ripley was momentarily confused. “So, you aren’t a pirate captain?”
“I’m anything they pay me to be.” She smiled at the silver-haired woman's naivety. “You really are new to this.”
Ripley, caught off guard, simply nodded, then replied, “I’m a quick learner.”
“Good for you, Darling.” Sho’Na handed over the card. “Just make sure you get paid up front, and don’t use your real name with clients. Ruins the mystique.”
Ripley was unsure of what was being said. Turning the card over in her hands she saw that the holo-image on the front was of a male Arkellian. “This isn’t me?”
“Honey, I was given half a cycle to get you a level three security card. Just be glad it’s a biped.” Sho’Na looked Ripley up and down. “Our mutual acquaintance told me you were some sort of master of disguise who could even trick Selva Blaster.”
Ripley paused, then smiled. Her appearance had become such an integral part of her identity she had forgotten that it was entirely optional. “It won’t be a problem.” She looked at the card again. “Unless the owner comes looking for it.”
Sho’Na gave another bosom-trembling laugh that threatened to spill out at any moment. “Oh, don’t worry, he’s tied up at the moment.”
The Awakened considered the risk. “Hmmm, but for how long?”
The few strips of shiny black material that comprised Sho’Na’s revealing outfit strained under her amusement. “Don’t you worry, Darling. He paid for the whole night.”

Eruwenn had reassessed her opinion of Ranjaz many times since meeting him. The criminal. The loyal friend. The lazy trouble-maker. All were true, but now she was seeing something new. He sat opposite Toran, the brother of Alfor, in a game of dalcho she wished she could have taken part in, but was equally glad she did not.
At first she had thought the Kittran was outmatched, a few reckless mistakes costing him dearly as the Kah’Ree deftly selected his tiles. Toran was clearly a seasoned gambler, using a blend of the Remee Le’Bow Gambit and the Kowals’Kee Analysis she hadn’t seen before. It seemed to be dismantling Ranjaz’s tiles before he could even prepare his cards. A few fortunate dice rolls and he had taken a strong lead from the outset. The Kittran appeared desperate, playing any tile available to try and slow the defeat.
It had all been a ruse, she saw it; Ranjaz had saved his best tiles and carefully thrown hands to manipulate the cards. In just a few rounds he would be able to dominate the board and raise the stakes, recouping his losses and changing the course of the game entirely. She had encountered few players who could manipulate the game so deftly, using memory and layers of strategy to corner their opponent. It was magnificent.
Eruwenn couldn’t tear her eyes from the board as she stood beside Thor. The Awakened had shown no interest in the game, studiously watching the opposite door as Toran’s staff came in and out. When a waiter entered and began preparing drinks at the small private bar in the executive gambling room, Thor coughed. It was a strange thing for an Awakened to do, and Eruwenn finally looked up from the table. “Are you ok?”
Thor nodded. By the time he had looked towards her, she had returned her attention completely to the game. “You don’t seem concerned about your friend?” he asked.
The Anatidae watched as Ranjaz used a blind double feint, and the sheer audacity of such a move made her swallow hard. She didn’t look back to Thor, but mumbled a response. “I’m very confident in her abilities.”
The waiter was methodically placing drinks by each of the players, but when they stood behind Ranjaz the Kittran surged to his feet, shouting, “Hey! No cheating Toran! Getting your waiter to look over my shoulder? That’s a dirty move I’d expect from your brother!”
Thor had reacted faster than Eruwenn, pinning the arms of the Arkellian waiter in a vice-like bear hug. Toran slowly stood. He was big, heavily muscled, and the veins on his neck bulged as his anger rose. “Don’t accuse me in my own place.” He cracked his knuckles and glowered down at Ranjaz. “I run a straight game.”
Fearlessly the Kittran walked right up to the Kah’Ree and stared up into his face from waist height. “Don’t try and intimidate me, you son of a Vogel.” Ranjaz puffed out his chest and began pushing the burly casino owner. “Nobody cheats me!”
The blow caught Ranjaz across the cheek and sent him sprawling across the room. Eruwenn winced at the impact, but maintained her composure. Toran laughed. “Watch your tongue or I’ll add it to my collection.” He walked round the table and kicked Ranjaz in the stomach, glaring at Thor and Eruwenn, daring them to act. “Know your place trash. You’re at this table because you put credits up front. You are a dishonest thief, begging for scraps, and cosying up to me any my brother to get your little trinket back.” He returned to his seat. “Why would I need to cheat against the likes of you?”
Ranjaz stood, brushing himself off. “Fine, fine.” He waved a hand and Thor dropped the Arkellian. Ranjaz tapped him on the chest. “My mistake.” He sat down and picked up his cards once more. “You’re right Toran, you run a clean game. I’m just a sore loser.” He shuffled the order of the tiles that were still face down on the table. “To show my sincerity, how about we double the buy for the rest of the game?”
Toran snorted. “Double?” He looked at the Kittran, scrutinising his opponent. The game was already over; he had control of the board and his tiles occupied the three prime positions. Was the thief trying to buy his favour, he wondered? How much was the trinket he wanted truly worth? He decided it was worth testing. “Triple, and I’ll forget you dared touch me.”
The Kittran swallowed hard, his ears flat to his head. Toran momentarily worried he’d pushed for too much but a decision seemed to be reached. “Fine. Triple.” The look of defeat was delicious to the Kah’Ree.

Cygna had done her part and lured Alfor to a private room away from his security. She had danced, skipped and side-stepped his groping hands so far, maintaining a playfulness that ensured he complied. This sort of thing was not new to her; she had spent time undercover in the past. Fortunately, there had been little call for it since she had joined forces with Eruwenn.
Alfor’s eyes scanned her body once more. “The Kittran has very good taste.” He licked his lips, a small amount of drool escaping and running down his chin. He wiped it on his sleeve. “Now, I brought you somewhere quiet. How about you show me how sweet you can be?”
The Fae’Dan smiled coyly and continued her dancing just out of reach, glancing to the doorway where Alfor’s two guards stood watching her. “With an audience?” She raised her eyebrows expectantly.
With a sly grin he waved the guards out of the room. “Now come here and let me satisfy you like only a Kah’Ree can.” His eyes wandered over her body once more.
Cygna smiled, her own eyes moving from the Kah’Ree’s hands to his shoulders, then up towards his neck. An interesting fact about the Kah’Ree was the thick blood vessels on the side of their neck. They often bulged when a Kah’Ree was angry or excited, like Alfor’s were as he leered at her. She danced closer. Another interesting fact was that their brains were not as efficient as those of other species, hence the requirement for additional blood flow; more oxygen per limited thought.
He leaned forward, his eyes locked to her swaying hips. Cygna turned slowly, and his head tilted to appreciate her assets. The third, lesser known, fact about the Kah’Ree was that an interruption to the blood flow while they were in this excited state caused them to lose consciousness rapidly as their brain burned through the available oxygen. “My eyes are up here.” She smiled as he looked up at her with his head still tilted.
He sneered. “Who ca-”
The Fae’Dan struck the side of his neck with the edge of her hand, targeting the throbbing blood vessel with a powerful blow. The interruption to his brain's oxygen supply worked perfectly and he fell face forward onto the ground at her feet. She let out a sigh of relief and looked down at his unconscious body. “Thank you, that was particularly satisfying.”
She walked over to the door and peeked out, finding the guards standing either side. “He said to order us some drinks.” One of the guards nodded and immediately put his hand to his lapel communicator.
Back inside the room, Cygna used her foot to roll Alfor to his back and began searching his pockets. She came up empty. Her eyes caught a glimmer from his collar and she found a heavy gold chain, at the end of which was his security key. She removed it just as a knock came at the door. A deep voice from the other side called out. “Your drinks, boss.”
The Fae’Dan quickly messed up her hair. Using the back of her hand she smeared her lipstick sideways, and then pulled the strap of her dress down off her shoulder. She opened the door and, to her surprise, was faced with an Arkellian waiter. The bodyguards noted her dishevelled appearance and shared a smirk, and she said, “Oh, I wasn’t expec-”
The waiter pushed the trolley into the room. “Don’t keep the boss waiting, lady.” Before Cygna could reply they were inside and the door closed. “Relax, it’s me.”
Ripley’s voice sounded bizarre coming from the male Arkellian form, and Cygna’s eyes went wide in shock. Her sharp mind quickly adjusted to this new information. Of course the Awakened could change their physical appearance; she had just never seen it. They all seemed quite attached to their chosen human forms. “Neat trick.” She held out Alfor’s key. “Did you get the other one?”
Ripley nodded. “The Kittran played his part well. I didn’t see him take it, and didn’t feel it when he placed it in my pocket. Now that was a neat trick.”
The Fae’Dan smiled. “I think I’ll pass on that dalcho game.”
The Arkellian Ripley smiled. “Probably wise.” Turning, she slipped the key into her pocket and headed back out of the door.

Ripley entered the elevator to the owner's private offices on the top floor. Thanks to the distractions downstairs, the two large desks in the centre of the room were empty. She walked straight past them to the large leokas painting on the wall and swung it forward. Behind it was a Fae’Dan safe; she took out the two keys and a small homemade device the Kittran had given her.
Attaching the device to the bio-lock and standing before the safe, she elongated her arms to reach both key positions at once. There was more than one reason she was the one chosen for this task. The device beeped twice and small lights above each lock lit up. She simultaneously turned both keys, and there was a satisfying clunk.
She raised an eyebrow. The device had worked. The heavy safe door swung open and she began her search. Ranjaz had been very specific: while there was one item she had to get, she was to grab as much as possible to obscure their true target.
Quickly grabbing as much as she could she retrieved the keys and ran back across the room towards the elevator.

Cygna hauled Alfor back onto the seat, putting him in a more natural position and messing up his hair. She looked away as she began unbuttoning his clothes, pulling his trousers around his ankles and opening his shirt up to bare his chest. From a secret pocket inside her dress she pulled out a lace thong, setting it on his head like a bandana. She also had a small box which she opened, inside of which was a replica mouth with lipstick that matched her own.
Cygna carefully applied kiss marks all over his exposed skin before popping the fake lips back into the secret pocket. She took the Fae’Dan wine and partially filled two glasses, making sure to take a long drink from one and leave more lipstick marks. The rest of the wine was poured into the ice bucket.
She heard the sound of voices outside the door. The guards were arguing with someone, refusing them entry, but when the name Toran was mentioned it was Ripley who entered, still in uniform but now looking much like her usual self. She smirked at the Kah’Ree in his derobed state. “I can see you had fun.”
The Fae’Dan chuckled. “That’s the idea.” She looked at the Awakened in her true form. “You look… better.”
Ripley cocked her head. “It would be strange if the waiter came back to deliver a message.” She tossed the necklace key to Cygna, who replaced it on Alfor’s neck.
Reclining on the sofa and picking up her glass, Cygna took another long drink. “Get the other one back to Ranjaz quickly. This one won’t be napping much longer.”
The Awakened gave an almost Ranjaz-like grin. “You could always hit him again.” Before the Fae’Dan could reply she had ducked back out of the door. She caught the eye of one of the bodyguards and gave a head tilt back towards the room. “The boss is really enjoying himself!”
As the suited pair chuckled, the larger of the two got a message in his ear piece. “Hey, silver hair.” He grunted. “Boss has an important guest. Meet them in the foyer and bring them to the dalcho room.”
Ripley was relieved – she needed a reason to get into that room. “On my way.”

Toran was seething as he watched as the Kittran flipped his final tile. Why would he have waited so long to play the Wings of Tulseria tile? His stomach sank, and he couldn’t hold back his anger any longer. “Damn you!”
Ranjaz gave a full-fanged grin. “Looks like my luck turned at just the right moment.”
“Luck!” Toran’s tile snapped between his fingers. Why had he let the damned cat goad him into constantly increasing their bet? The cycle had started with him owing the brothers a million credits plus interest, and now the infuritating Kittran had won nearly forty times that. “Nobody is that lucky.”
“Woah!” Ranjaz held up his hands. “I would never cheat, well... certainly not a second time. After you caught me, I’d be a fool to try.”
“Hmm.” Toran looked at the two behind the Kittran. The big one would be a problem, but the Anatidae looked to be nothing special. “How about I give you back your little trinket and we call it even?”
“My trinket?” Ranjaz shook his head. “I had to convince you it was worth the million I owed. Why would you think I’d trade it for thirty eight million credits? I’ll pay what I owe, take my trinket and my winnings and leave.”
Toran folded his arms and looked across the dalcho board at Ranjaz. “And why would I let you do that?” The atmosphere in the room changed as the two security guards changed their stance. “Transfer the credits back to the house.”
Ranjaz dropped the grin, replacing it with a defiant glare. “What happened to you running a straight game?”
“The game was straight. You won, didn’t you?” He leaned forward, his eyes cold and hard. “You’re just in no position to collect.”
The Kittran was about to argue when the door behind Toran opened. He looked up as Ripley entered, and his eyes widened in shock. She wasn’t alone. “Toran, you bastard! You sold me out!”
“For ten million credits.” Toran stared hard at Ranjaz. “Care to make a better offer?”
Eruwenn’s eyes blazed with anger as the grey-suited Niham pulled up a seat and sat down beside Toran. “Now, now, you lied to me about having the item before. Don’t double cross me.” Sentinel Krast placed his hands together on the table, interlacing his fingers. “I’m not somebody who forgives easily.” He looked directly at Eruwenn. “Isn’t that right, former Councillor? A little far from your new Ambassador position, aren’t you?”
Ripley stood back against the wall. She had no idea who the newcomer was, but this most definitely was not the plan. The golden green Anatidae walked forward to stand behind Ranjaz. “Oh, I had a little vacation time saved up, and decided to spend it with my good friend here.” She placed a hand on the Kittrans shoulder. “And what brings a Sentinel here?”
Krast’s lips curled in what might approximate a smile. “I’m also acquainted with Mr K’Lua. In fact, we go back a very long way.” He turned to look directly at Ranjaz. “Now, return what is mine.”
Toran looked from Ranjaz to Krast. “Yours? You don’t look like the tiara wearing type.”
The Sentinel didn’t turn his head. “Ah, so you hid the data chip inside some shiny bauble. As inventive as ever, Mr K’Lua.” The Niham finally acknowledged Toran by looking at him. “Bring. It. Here.”
The Kah’Ree sucked air through his teeth. “Well, seems like we have something mighty important, and two very interested parties.” He stood and walked to his two security officers, who drew their weapons in unison. “Now then, I believe you” —he nodded to Krast— “offered ten million. How about it Ranjaz, old friend? What’s your counter offer?”
The Kittran had been sitting, silently seething at his double cross being double crossed. He looked at Krast. “Were you the one?”
Toran was surprised at being ignored, but before he could reply Krast answered, “The one?”
Ranjaz’s eyes narrowed, his ears alert, his tail swishing aggressively. “The one who took my friend!” he snarled as he felt Eruwenn’s hand holding him back gently.
Krast’s eyes glittered as he saw the impotent rage in his opponent’s eyes. “Ah, the poor deceased human?” He smiled his mannequin-esque smile. “And if I was?”
Toran snatched a pistol from one of his men and fired a blast at the ceiling. “Your quarrel can wait. Let’s settle our business first and you can kill each other after I’m paid.” He paused, then added, “but, not in my casino. Body disposal costs extra.”
Eruwenn’s hand gripped Ranjaz’s shoulder harder, and he braced himself. In one smooth move she both threw him backwards and to the right, and kicked the dalcho table up and forward into Krast's face. The Sentinel fell backwards as a blast from Toran struck the table, but Eruwenn was already on the move, sidestepping left and ducking forward into a cartwheel. Toran's gun had been following Ranjaz, but as her leg swept down it knocked the weapon from his grip.
Once she stabilized, her fist, already primed with momentum from the cartwheel, struck Toran below the ribs and knocked the wind from him. The guard, whose gun the Kah'Ree had been holding, lunged forward to grab Eruwenn but she simply deflected his hand, pairing his forward momentum with her rising elbow to swiftly render him unconscious.
The second guard had just begun to raise his weapon when a huge fist struck him in his chest, sending him careening backwards into the wall. Thor loomed over him, shaking his head as he retrieved the energy pistol. “Too slow.”
Ripley helped Ranjaz to his feet as Krast pushed the table off his chest. Toran was coughing and struggling to breathe as Ranjaz pressed the retrieved energy pistol to his forehead. “Double cross me?” He dragged the Kah’Ree forward. “I want to see the item, then I’ll pay what I owe.” The two of them awkwardly made their way back towards Krast, so Ranjaz could point the gun in his face. “Then we can talk about your body disposal fee.”
Krast stood, and his phony smile was gone. “You can’t kill me. The Sentinels will tear this place apart, hunt you down and kill you. You think I came alone? My ship is in orbit and waiting for my orders!”
Ranjaz grabbed him by the jacket, pulling him down to his level, and struck him in the face with the butt of the pistol. Thor cooly kept his stolen pistol pointed at Toran and the one conscious guard. By the third blow Krast’s face was bloody, his nose broken and he began to struggle against Ranjaz’s assault.
A muted boom caused everyone present to stop in their tracks. Alarms began to sound and Toran swore loudly. He pulled out his communicator, ignoring Thor’s pistol. “What the hell was that!” He held the device close as he listened. “My office?” He patted his pocket. Finding his key in place, he looked to Ranjaz and then Krast. “Seal the casino! And where is my brother?”
Ripley suddenly understood why the Kittran had told her to leave his device on the safe door. After a brief further moment of shock, which she kept from showing on her face, she realized that she had been carrying an explosive without being told. If they survived, Ranjaz was going to need to explain himself. Thoroughly.
Eruwenn, Thor and Ranjaz had backed away to the opposite side of the room, standing by the door. Krast stood alone, holding his profusely bleeding nose. The opposite door soon opened to reveal scrambling casino security, with Toran and his guard standing nearby.
The unconscious guard was carried out without comment, and the Kah’Ree turned to Ripley. “Why are you still here?” She nodded and slipped out of the door, leaving one less concern for the remaining three. “Alright, which one of your skrolg-licking bastards broke into my private safe?”
Krast spat blood onto the floor, pointing at Ranjaz. “He’s the thief. You and I had a deal.”
The Kittran smirked. “I’m a better thief than blowing up a Tulseria-damned safe. If I wanted to steal it, I would have done just that. I would not have announced my arrival and sat down to a game of dalcho.”
Toran looked between the two of them. “He’s got a point.” One of his men handed him a pistol, and he continued to talk a little distractedly into his communicator. “Well, check everywhere!”
Ranjaz stirred the pot. “He’s the bastard who double crossed me, why would he honour your deal?”
Eruwenn nodded. “A government agent can’t be seen working with criminals.”
Krast's face contorted in rage. “Don’t be a damned fool, Toran!” He pointed at Ranjaz. “This is clearly some convoluted distraction.”
Toran shook his head. “They had the upper hand. You were the one getting your face ruined.”

Cygna watched nervously as Alfor began to stir. Things were taking a lot longer than expected. Finally, her signal came; it was not as subtle as she had been led to believe. As soon as the explosion went off the two bodyguards quickly came into the room, glancing from Alfor’s sleeping body to her. She staggered forward, wine bottle in hand. “We need more drinkshh!”
The guard ignored her as he saw the condition of his boss. “Not again,” he groaned. “Toran will kill us for letting him get like this.”
The second guard stepped out into the corridor. “I’m not dressing him! Last time he tried to kiss me!”
Cygna paused, not having expected it to go this way. The first bodyguard walked out as well. “He pissed on my new shoes the time before that. I’m not moving him.”
Their communicators went off and their faces became more serious. Bodyguard two spoke first. “Damn it. Toran wants him.”
The first turned to look at the increasingly bewildered Cygna. “You!” He smiled. “You got him undressed. You can dress him.”
Cygna spotted Ripley running down the corridor towards them, causing her confusion to grow further. The Awakened shouted one word. “Sentinels!”
The Fae’Dan’s mind raced. The plan was clearly blown, and they had to get out. Fast. As the guards were now facing Ripley, she took the opportunity to kick one in the back of the knee. He fell forward, and as the second turned he was met with the upward swing of a wine bottle. The first guard discovered first-hand the shocking truth of how hard the knee of an Awakened could be, and both were unconscious by the time they hit the ground.
Cygna smiled at Ripley. "Thanks."
The Awakened gave a swift nod of acknowledgement. “A Sentinel turned up, so Ranjaz set off the diversion he promised. The other brother is busy trying to figure out whether it’s us or the Sentinels robbing him.”
Cygna took on board the new information quickly, knowing she needed to help the others. “I have an idea. Lie over there and look dead.” She ran back into the room, where Alfor was groaning and starting to move. She slipped the chain from his neck and dropped it into the ice bucket, where it sank out of sight below the dark Fae’Dan wine. She began to slowly shake him.
“Huh,” he grumbled, and slowly opened his eyes. “Wha.. what happened?”
Cygna clung to him tightly. “Oh thank goodness! I thought they killed you!”
“Killed?” Alfor’s head was pounding, his memory blurry. “Who-” He caught sight of his downed guards in the open doorway. “What the hell happened?” He began pulling at his clothes, and swiftly checked that his trousers were dry.
“While we were.. You know…” He nodded; he was buttoning up his clothes. He didn’t remember, but he knew. “Some scary men burst into the room and shot you! I was so scared.” She hugged him tight, pressing herself against him.
He put his arm around her. “What men? Be brave, and tell me what happened.”
She looked up at him, trying to make her eyes as big as possible, adding a lip tremble to really sell it. “I don’t know! They wore grey suits. And one of them took your necklace!”
“My necklace.” He clutched at his chest where it should have been. “Damn Sentinels! I told Toran we couldn't trust them!”
He stepped into the corridor, where Ripley lay on the ground with a terrible energy weapon burn on the side of her face. He pulled out his communicator. “Toran.” He instantly got hold of his brother. “I didn’t answer because I was knocked out. Damn Sentinels took my key, killed some of our guys.” He looked around. “Nobody important, just some waiter.” He finally pulled the underwear from his head. “I’ll go to the security room and look at the video.”
He ended the call and turned back to Cygna. “You stay here.”
She smiled. “Sorry, we can’t let you check the security footage.”
“Wha-”
Ripley struck him from behind and he crumpled to the ground, her fake burn melting from her face. The Awakened looked around, rechecking that all was clear. “I think that’s all we can do; we should get out of here. Come with me, my shuttle is in the staff bay.”

Toran closed his communicator and motioned to a guard. “Search him.”
Eruwenn wished she had some way to capture the look on Krast’s face when the remote detonator was pulled from his pocket. She'd have to hug the light-fingered Kittran later.
The Sentinel grit his teeth. “That’s not mine.”
“Sure, sure,” Toran agreed, while simultaneously shaking his head at the Sentinel. “Looks like you really didn’t come alone.”
Krast was furious, yelling, “I’m telling you-” He broke off when Ranjaz shot him in the leg, falling to the floor.
The Kah’Ree pointed his pistol at the Kittran. “Can’t let you kill a Sentinel in my casino, even if they did just rob me.”
Ranjaz was surprised the Kah’Ree had believed them so easily. “What about us?”
Toran sighed, lowering his weapon. “Take your winnings and get out. If you stole the thing once, I’m sure you can steal it again.”
Eruwenn and Thor both made to leave. Ranjaz paused, knowing he might not get another chance. “And him?”
The Kah’Ree looked at the Sentinel holding his wounded leg. “We’ll send him back to his ship. As much as I hate it, the Sentinels are untouchable.”
Ranjaz raised his pistol. “He took my friend.”
“And we’ll get him back,” Eruwenn said softly. “Then we’ll all deal with him, and the rest of the Sentinels.”
Krast sneered and spat blood once more. “Your human is dead.”
Ranjaz fired.
Krast screamed and grabbed his other leg. “You bastard!”
Toran and his men raised their weapons as the Kah’Ree yelled, “Get the hell out of here!”
Ranjaz turned and followed the others out of the door, but just as it was about to close he poked his head back in. “Oh, one last thing.”
Toran could be seen looking up just as the Kittran fired again, but he ducked out of sight before the true outcome of his shot could be seen. The shrieks of agony, however, followed the trio down the corridor as they broke into a run. Eruwenn spared a glance down at Ranjaz during their retreat. “What did you do?”
The full-fanged grin had never been larger. “Made sure we’ll see him again.”
On the floor of the dalcho room Krast was screaming in agony. He turned over to stare at the closed door. “I’ll kill you! I will hunt you down and kill every last one of you!”
Toran spoke into his communicator. “Tell the Sentinel ship to come get their man. And, bring a doctor. A really good doctor.” He nudged one of his guards and finally let out a chuckle. After all, the Sentinels had just robbed him. “You double-crossing scum always get what you deserve.”
The J’Rami guard raised an eyebrow. “Not sure anyone deserves getting shot in the balls.”

Next

From all the fraudulent manipulative strategies Konami uses to reinforce addiction, the losing streak is the most odious, repulsive, nasty one. They are so sure people will keep coming back, just like in a casino, that they don't even bother hiding it. Suddenly, as if by magic, you can't score anymore, you'll have a hard time against players from any level (after all, most of the play is done by the AI anyway). Suddenly, your win/loss ratio don't mean anything anymore and you have a sequence of twenty or so games with a much lower goal average than normal. Then, as if by magic again, it all go back to "normal". Difficult to say if there is something as a artificial winning streak, since it is difficult to evaluate your opponent's intentions and the difficulties the AI is imposing on him. Sometimes, the script in your favor is very obvious, but most of the times you'd have to know the real level of your opponent, which is almost impossible in this game.
I have seen the Konami's sheep trying some ad hoc explanations, but none was nearly logical. On the contrary, If you begin to lose, you will begin to be matched, in average, with lower ranked players and games would begin to be easier. I'm considering the hypothesis rank means anything, since if it doesn't, we are already being cheated in believing we have a decisive role while playing. I believe we are being cheated, but for the sake of argument, let's consider it means anything. Then, after losing some games and dropping some points, things should begin to get easier. This is not what happens with losing streaks. We go down all the way, until, suddenly, the effect stops and we begin to recover, trying to go back to what we consider our natural place (we were induced to consider, at least). This gets you a goal, when your situation proved to be already very stable and pointless.
In one game (sadly I'm not used to record my games) against a 250, or so, ranked opponent, I even had two fouls against me supposedly committed by a player that was meters away from his "victim". A bug? Perhaps. One I haven't seen yet and that happened twice in a single game. After all, all well known PES bugs tend to happen very frequently when your team seems to be unresponsive and everything seems against you.
What about lag, the permanent veil? Only if it happens in waves. And clearly, while going through those twenty and so games, we can notice that some are more laggy than others, so there isn't really a pattern. The only pattern here, extremely clear, are those streaks. For obvious reasons, it will be clearer at middle levels. Very low level players lose with a very high frequency, making it imperceptible and very high level players are master in dealing with the engine characteristics, exploits, cheats, and more able to compensate, which doesn't make the fraudulent manipulation legitim. Yet, I have seen a lot of 900+ players complaining about being unable to win a single match and dropping 100 after a long losing streak in which scoring was harder than ever, no matter who you are playing against, as stated by all.
Oh, just play the game. Script is there, but accept it as it is, some will say. Yes, pay Konami, get cheated by them, and just accept it. Things are as they are and complaining won't change a thing. Man, that argument must sound as music to them. Free lawyers!!!
I have edited this post. This game was played five minutes ago. I'm on a sequence of 15 games without a win. This one was played against a 283 player. At least 6 point blank shots. This was only the most patent signal of intervention among my three losses since this post was created. No matter what, the streak will follow, until this fraudulent system decides it is time to stop.

Grips. Let's talk about 'em.
If you've spent any amount of time on this subreddit, you've likely seen at least one post about a Grip case that has fallen apart. Most of you have seen several. We know this because we've seen every single one. We’d like to see less of them. Ideally, none.
Over the past 18 months, we’ve been on an odyssey to fix the underlying problem. What follows is a chronicle of that journey.
Our objectives in writing this post are three-fold. There will be a tl;dr version at the end of this post, summarizing each of the three:

Offer an in-depth technical explanation as to why Grip cases fall apart.
Outline the improvements we've made to the Grip case to mitigate and eventually solve the issue.
Provide some much-needed context as to how widespread the issue truly is, and what our next steps are for affected Grip SKUs.

Since you're still here, you must be in it for the long haul. Assuming an average reading speed of 250 words per minute, this is going to take you nearly 24 minutes to get through. We'll try to make it the most informative 24 minutes of your life. Let's get started.

PART ONE

Why Do Grips Fall Apart?
Most phone cases are made out of a single material. The material itself varies from case to case, though the most common is Thermoplastic Polyurethane (TPU). The Grip case, as a point of comparison, is made of two different materials: an elastomer and a polycarbonate.
The word elastomer is a combination of the words elastic and polymer. That's because it describes polymers that have elastic properties - like the one that forms the outer rim of your Grip case. The elastomer that we use is responsible for two critical properties of the Grip case: impact protection and grip.
If you fell off of a rooftop, would you rather land on a hard plastic surface, or a rubber surface? If you value your life at all, you'd choose the rubber - its elastic properties would absorb much more force from the impact. Guess what rubber is? First one to answer "an elastomer" wins a prize!
Next, imagine you’re a pervert, gently running your finger across every surface of a No. 2 Pencil. Which part of the pencil do you think would provide the most resistance to the tracing of your finger? If you guessed "the eraser," congratulations: you possess a basic understanding of coefficients of friction. Erasers are made of rubber. Rubber has a high coefficient of friction because of its elastic properties.
The Grip case's elastomer isn't rubber - it's our own specially-formulated compound. It's still a useful comparison, as all elastomers share similar properties - provided they have the same degree of Shore Hardness.
One person reading this is asking: “Shore Hardness?” The next section is their fault.

A Beginner's Guide to Material Science
The Shore Hardness scale gauges the hardness of various elastomers. It can be measured with a device called a durometer. You probably don't have one.

Low Shore Hardness = softer, more malleable, less dense, more rubber-like.
High Shore Hardness = harder, less malleable, more dense, more plastic-like.

If you fell out of a building and landed on a rubber surface with a high Shore Hardness, injury or death would be much more likely.
If you used an eraser with a high Shore Hardness, you'd find it wouldn't actually do much erasing.
Now, what if you made a phone case out of an elastomer with a high Shore Hardness? It wouldn't offer much grip or impact protection.
The Grip's outer rim is made from an elastomer with a low Shore Hardness. As a result, the material is grippy and impact-resistant, but much more malleable and thus more likely to deform. That's why we bond the elastomer to a polycarbonate skeleton.
Polycarbonates don't require as much explanation as elastomers: they're a category of plastic. On your Grip case, the back plate is made of polycarbonate. The elastomer rim is bonded to the polycarbonate plate on all sides of the Grip, providing structural rigidity to the elastomer, fighting to keep it from deforming. At least, that's the idea. As we've all seen, it hasn't worked out that way.
Bonding two distinct materials together is much more complicated than gluing them together. Instead, we rely on a thermal bonding process. Basically, that means we heat both of our polymers to a degree which would turn you from “rare” to “well done” in moments. This heat melts the polymers, which we then inject at a pressure which would turn you from “solid” to “paste” even faster.
Once injected, these two materials get fused together along the seams. To further reinforce the bonds, we use a series of interlocking "teeth" to provide a greater surface area on which the bonding process can occur. Consider these teeth the mechanical bond, which exists to strengthen the thermal bond.

Pictured: Bonding mechanic between the elastomer and polycarbonate.
With that out of the way: why do Grips fall apart?
The elastomer rim around the edge of the Grip case is naturally inclined to deform and stretch. The bonding mechanisms we described above are designed to keep that from happening, but it often isn’t strong enough. As soon as the bond fails at any point, it's only a matter of time until a total structural failure occurs.

PART TWO

How Are We Stopping Grips From Falling Apart?
Philosophically, there are two approaches to take:

We can investigate why, exactly, the bond between the elastomer and the polycarbonate is failing.
We can tweak and iterate the thermal and mechanical bond - strengthening it to the point where it's statistically improbable that your case will fall apart.

We tried the first approach - it's the road to madness. The number of variables is irrationally large. What's the temperature like where you live? The altitude? The humidity? Do you bring your phone into environments that deviate from the ambient temperature of your location? Does your school or workplace have extremely dry air? Do you bring your phone into a sauna? What sort of soap do you wash your hands with? Do you have oily hands? What sort of food do you cook? Do you smoke? How hard do you press on the buttons? What's your angle of approach when you actuate a button? How big are your hands? How often do you take your phone out of the case? Do you remove it from the top, the bottom, the sides?
We could follow all of these roads, find out exactly which factors are causing the bond to fail, then implement preventative measures to keep it from happening - but that would take a decade. We don't have that long. Much like you, we want this fixed yesterday.
So, from the moment we received our first complaint about a Grip deforming around the buttons, we've been making structural, thermal, and mechanical improvements to the design and production process of the Grip case - some visible, some not. Every new phone release has brought a new iteration on the core Grip design, with each one reducing the failure rate, incrementally. We'll bring the receipts in the next chapter. For now, let's highlight the most noteworthy improvements.

The Most Noteworthy Improvements
The first signs of trouble were the buttons. Months before we'd received our first report of a Grip case de-bonding, we saw the first examples of buttons that had bent out of shape.

Pictured: Button deformation.
Why the buttons? Because you press down on them. The force from button actuation puts strain on the elastomer, causing displacement of the material in the surrounding area. Through a combination of time, repeated button actuations and the above-mentioned force, the case would permanently deform around the buttons. This concept is called the "compression set" of the elastomer - Google it.
The solution to this problem was two-fold:

First, we increased the compression set of the elastomer. Essentially, we made it as dense as we could, without compromising on the elastic properties of the material.
Second, we added relief slits surrounding the buttons - they're plainly visible on any newer Grip case model. These relief slits are an escape route for the force generated by button actuation. They also had the positive effect of making button actuation significantly more satisfying (read: clicky).

Pictured: Relief slits to improve button tactility and durability.
Another early issue, pre-dating the first reports of total de-bonding, was a deformation of the elastomer along the bottom of the case - where the charging port and speakers are.
Since we've covered the basics on how the interlock between the elastomer and the polycarbonate creates a bond, this is how the interlocking teeth along the top edge of the polycarbonate skeleton of the Grip used to look.

Pictured: First-gen interlocking teeth on the top of the Grip.
...and here's the bottom of that very same Grip case.

Pictured: First-gen interlocking teeth on the bottom of the Grip.
Notice anything? Around the charging port, there is absolutely nothing keeping the elastomer in place. No teeth, no structural reinforcements... it's no coincidence that an overwhelming majority of early Grip deformations happened along the bottom.
Since then, we’ve added a reinforced polycarbonate structure around the bottom of the Grip case. You'll see what that looks like in a bit.
So, why didn't the launch portfolio of Grip cases have mechanical interlocks or a polycarbonate support structure along the bottom?
The answer may or may not be complicated, depending on how much you know about plastic injection molding. We'll assume the worst and explain the concept of "undercut" to you with a ridiculous metaphor.

The Ridiculous Metaphor
Imagine you had a tube full of melted cheese. Next, imagine you emptied that entire tube into your mouth. Rather than swallowing the cheese, you decide to let it sit in your mouth and harden. Why are you doing this? We don't know. Let's just say you want a brick of cheese that's perfectly molded to the contours of your mouth - a very normal thing to want.
So, your mouth is completely filled with cheese. It hardens. You reach into your mouth to remove the brick of cheese. As you're removing it, you encounter a problem: your teeth are in the way. This wasn't a problem when you were putting the cheese into your mouth, but that was because the cheese was melted and could flow around your teeth. Now that the cheese has hardened, this is no longer the case.
In the world of plastic injection molding, this is an undercut. Our concern was that, by molding a structurally rigid piece of polycarbonate around the charging port and speaker holes, we'd find ourselves unable to remove the Grip Case from the mold once hardened. Imagine spending $30,000 on industrial tooling only to get a $30 phone case stuck inside of it.
Once we saw Grip cases deforming along the bottom cutouts, we knew we'd need to find a way to remove the cheese from your mouth without breaking your teeth. To make a long story short: we did it. The cheese is out of your mouth, and you get to keep your teeth. Congratulations! Now, keep reading.
On newer models of the Grip case, the result is a polycarbonate bridge extending around the bottom cutouts, adding both structural reinforcement and interlock mechanisms to promote mechanical bond, much like the ones which line the perimeter of the rest of the Grip case.

Pictured: Newest-gen structural reinforcement on the bottom of the Grip.
On the subject of structural reinforcements, this design revision was around the time we flanked the buttons with some fins, working in tandem with the heightened compression set and button relief slits, detailed above, to further guarantee that button actuation would have no impact on the overall durability of the Grip case.

Pictured: Lack of button fins on the first-gen Grip.

Pictured: Button fins on the newest-gen Grip.
As an aside: Unrelated to the de-bonding issues, we've also made a number of smaller improvements to the Grip case with each new iteration. For instance, we chamfered the front lip of the case to make edge-swiping more pleasant and reduce dust accumulation along the rim. Those raised parallelogram shapes along the sides of your Grip case that create its distinctive handfeel? We made those way bigger for a better in-hand experience. In short: product development is a complex and multifaceted process. Each new iteration of the Grip case is better than the one that came before, and that applies to more than just failure rates.
Speaking of failure rates: all of these improvements were in place by the time we launched iPhone 11-series Grip cases. The failure rate for these cases decreased exponentially... but didn't disappear entirely.

The Even More Ridiculous Metaphor
With these improvements, we achieved our desired outcome: the case was no longer deforming around the buttons or the charging port. Instead, the structure of the case began to fail literally anywhere else around the perimeter of the phone.
Think of it this way… you’re a roof carpenter. The greatest roof carpenter of all time. Like the son of God, but if he was a carpenter. Unfortunately, you’ve been paired with the Donald Trump of wall-builders.
You're tasked with building a house. You spend all of your time and energy perfecting your roofcraft. You've designed a roof that's so durable, it may as well have been made of Nokia 3310s. Nothing's getting through that bad boy.
The wall guy? Instead of building that wall he said Mexico would pay for, he's been tweeting about the miraculous medicinal properties of bleach while a plague kills hundreds of thousands of Americans.
The point here is that you can build the greatest roof of all time, but the walls need to be strong enough to match.
To strengthen the Grip case's metaphorical walls, we needed to re-design the inside of the Grip case from scratch. More specifically, the mechanical interlock between the springy elastomer and rigid polycarbonate skeleton. We took every tooth at the bonding point between the two materials and made them as large as we possibly could. Then, we added more teeth.

Pictured: Polycarbonate teeth on the newest-gen Grip.
To jog your memory: this is how the teeth used to look...

Pictured: Polycarbonate teeth on the first-gen Grip.
If time proves that these changes aren’t enough, our engineers still have a number of ideas on how to improve the bond between the elastomer and polycarbonate. Will we ever need to implement those ideas? Again - that’s a question only time can answer. Each change might be the silver bullet that puts this problem to bed for good... but there's only one way to find out: it involves real-world testing and, with each iteration, months of careful observation.

PART THREE

So, Where Are We Now?
Have the improvements we've made to the Grip case been successful? You bet.
For the sake of comparison: we began shipping iPhone 11 series Grips on September 30th, 2019. Within six months of that date, we had received 52 reports of structural failures - a big improvement over the early days, but still not good enough.
Fast forward two months. We began shipping Note 10 Plus Grip cases on November 21st, 2019. In the first six months of availability, we received exactly eight reports of Note 10 Plus Grips falling apart. Again, a major improvement over the iPhone series in the same stretch of time. If we'd launched the first Grip cases with a failure rate that low, we wouldn't be writing this post right now and you’d have nothing to read while pretending to do work.
How about the Galaxy S20 series, which began shipping on February 10th, 2020? They're the most recent and improved set of SKUs we’ve made to date, leveraging everything we've learned and making further improvements over the Note 10 Plus. No reports so far. Same goes for the iPhone SE and OnePlus 8 series - these SKUs share all the improvements we've made to the underlying design of the Grip case thus far.
Does that mean these numbers will hold forever? Who knows. That's the thing: every improvement we make, we need to wait several months to see how effective it's been. No amount of internal testing can replace the real-world data of shipping cases to hundreds of thousands of users across nearly 200 countries.
We could always just throw in the towel, make the entire case out of rigid plastic, and call it a solved issue... but that would be the easy way out. The Grip case and its unique design properties can't reach their full potential unless we make incremental improvements - then wait and see how they pan out in the real world.
All of which is to say: it's far too early to say the newest set of improvements have officially solved the problem. While the failure rate is still zero, we need to keep watching. We've made a ton of progress, but we're not going to rest until we've killed this issue for good - without sacrificing the unique properties that make the Grip case stand out in a sea of derivative hard plastic and TPU phone cases.
That's probably enough to inspire confidence in someone who's on the fence about buying an S20 Ultra Grip, an iPhone SE Grip, or any Grip we release in the future. But what if you're one of the people who bought an older Grip model?

"I'm One Of The People Who Bought An Older Grip Model!"
We won't sugarcoat it. The failure rates for older Grip models is way higher than we deem acceptable. Why has it taken us this long to publicly address the issue, then?
Easy: it's not as widespread as you might think. Some humans reading this might be looking at their iPhone X Grip, purchased in 2019 and still intact, wondering what all the fuss is about. That's an important consideration: most people who have functioning, still-bonded Grip cases aren't posting on /dbrand about how unbroken it is. The people who've had issues around total product failure are in the minority.
We're not using the word "minority" as a get-out-of-jail-free card here. It's still a way larger number than we'd ever be comfortable with. We simply don't want our transparency and candor in writing this to be misinterpreted as an admission that every single Grip case we've made for older devices is going to fall apart. Statistically speaking, this is an issue for a minority of Grip owners.
Our philosophy at first was that, while it was unfortunate and frustrating that Grip cases were falling apart, dramatic PR action wasn't necessary. Instead, we resolved to:

Quietly and diligently work in the background to improve the underlying design of the Grip case.
Ship free replacements to anyone whose Grip case had failed.

To date, we've spent hundreds of thousands of dollars on shipping fees alone for replacement Grips. As you can imagine, that number gets a lot higher once you add in the cost of actually making the thing. We've been fine with writing these costs off as sort of an R&D expense, since every example of a deformed or de-bonded Grip provides invaluable data on how to improve the product.
Where our strategy backfired was in the narrative that began to take root as Grip cases continued to fall apart. Look at it this way: the failure rate of older Grip case SKUs is anywhere between 1% and 20%, depending on how early we released the SKU. Since the improvements we've already made to the underlying design were rolled out incrementally with each new phone release, that number has been on a steady downward trend.
For the purpose of this thought experiment, we'll go with the earliest, shittiest Grip cases - putting us at a long-term failure rate of 20%.
So, 20% of customers for this device have a Grip case fall apart at some point in the product's lifespan. Every single one of those people writes in to our Customer Experience team about the issue. They all receive a replacement, free of charge.
Since this replacement is identical to the first Grip case they'd received, it also has a 20% failure rate. We're now dealing with percentages of percentages. Stop panicking, we'll do the math for you: that means 4% of these hypothetical Grip owners will have a second Grip case fail on them in the long run.
Four percent is a lot better than twenty… but it's also a lot of people who've been burned twice. These people are going to be extra vocal about how shitty the Grip case is. To be fair, they've got every right.
So, we've got four groups of customers for this SKU:

Group A: Has had two or more Grip cases fail (4%).
Group B: Has had exactly one Grip case fail (16%).
Group C: Bought a Grip which has not failed (80%).
Group D: Has not purchased a Grip case (NA%).

Group A is livid about the repeated issues they've had - rightfully so.
Group B, having been burned before, reads about Group A's experience. They take it to mean their replacement will inevitably fail on them as well, and they'll one day get the dubious honor of joining Group A.
Group C, despite not having had any issues yet, reads the experiences of Groups A and B. Then, a significant portion of this group begins to operate under the assumption that it's only a matter of time before their Grip falls apart as well.
Group D reads all of the above and decides they don't have enough confidence in the Grip case to ever purchase one.
A narrative begins to form that this hypothetical failure rate is close to 100%. Worse yet: people with newer phones, unaware that each new iteration of the Grip case has a dramatically reduced failure rate over the last, start to assume their case also has a 100% failure rate. That's where our original strategy - the one where we quietly improved the product in the background while offering replacements for defective units - backfired on us.
This narrative only exists because we've continued to leverage existing stock with too high a failure rate, which, in hindsight, was like pouring gasoline on a gender reveal forest fire of disappointment and regret. This brings us to our next chapter.

Mass Destruction
At this point, you're probably aware that a number of Grip SKUs for older phones have been listed as "Sold Out" on our website, and haven't been restocked since.
We stopped production on these cases because we knew they'd have all the same issues as the original production runs. See, it's not as simple as pushing a "make the Grip not fall apart" button at the factory - we'd need to redesign the case from scratch, implementing all of the design improvements we've made up to this point, then re-tool our existing machinery to produce this new version. We'll have more to say about re-tooling a bit later - for now, focus on the fact that some Grips have been listed as "Sold Out".
If someone's Grip case falls apart while listed as "Sold Out", we don't have any replacements to send them. Instead, dbrand's Customer Experience team has been issuing refunds wherever possible, and store credit otherwise. Just in case you're wondering what we mean by "where possible": PayPal doesn't allow refunds on transactions that are more than six months old. Store credit, on the other hand, can be offered indefinitely.
What we've come to realize is that we're never going to be able to escape this downward spiral until we rip the band-aid off and stop stocking these old, flawed SKUs.
Today, we're ripping the bandaid off. As you're reading this, we're disposing of all of our old stock. All of the flawed Grip SKUs are now listed as "Sold Out".
Head over to our Grip listing and take a look at what's available. Everything that you can currently buy is up to spec with the improvements we've made over the past year - meeting or exceeding the standard of quality set by the Galaxy S20 series, the iPhone SE, and the OnePlus 8 series. In some cases - take, for instance, the iPhone 11 series - this means we've already re-tooled our production lines to meet that quality benchmark.
If a Grip case is listed on "Backorder", it means we've begun the process of re-tooling the SKU to match the improved quality standard you've spent the last five hours reading about.
However, if a Grip case is now listed as "Sold Out", that means no more reshipments.
If you own a sold out Grip case that hasn't fallen apart yet: that's great! Don't assume that your Grip is doomed to fail just because we devoted 5661 words to explaining why it might fall apart. You've still got better odds than you would at a casino.
As always, if you run into any issues with your case, sold out or not, shoot an email to one of our Robots. They'll still take care of you - it just won't be with a replacement case… for now.

Mass Production
Remember when we said we'd talk more about re-tooling a bit later? That's right now.
So, why are so many Grip models not being fixed? Why haven't we re-tooled these old SKUs with all of the quality improvements made to the case's build quality? It's a little complicated.
Taking the improvements we've made to the most recent suite of Grip models and retroactively applying those changes to older SKUs isn't a simple task - it would require us to throw out our existing production tools and create new ones, from scratch. Suffice it to say that doing so is a wildly expensive endeavor.
To recoup that cost, we'd need to produce more Grips than we're likely to ever sell for aging, irrelevant hardware. Let's use the Pixel 3 as an example.
If we replaced every single de-bonded Pixel 3 Grip, that would account for about 3% of the MOQ (Minimum Order Quantity) on a re-tooled Pixel 3 Grip case. Now we're sitting on 97% of that MOQ as overstock. Pixel 3 owners have had their phone for nearly two years now. If they want a phone case, they already have one. They're not looking for new Pixel 3 cases, they're getting ready to buy a new phone. Simply put, it’s no longer a viable market.
Now, say the Pixel 3 was a significantly more popular phone - enough that we'd be shipping out, say, 50% of the MOQ as replacements on day one. Now, that's a lot more tempting to us - we'd still lose boatloads of money, but at least it would go towards some consumer goodwill.
To figure out how much money we'd lose on re-tooling, we gave our bean-counting Robots a giant jar of beans and told them to get to work. They emerged three days later. When asked how many beans were in the jar, they gave us a blank stare. When asked if it was possible to re-tool any of our production lines for old Grip SKUs without losing obscene amounts of money, they said:
"Absolutely not."
Still, we're no strangers to throwing away obscene amounts of money to make the internet happy. Remember Amazon gift cards? Those were the days. The only question that remains is "How much money are we willing to set on fire?"
We can't tell you yet. Why? Because we're currently running a detailed cost-benefit analysis on the subject of re-tooling old production lines, on a SKU-by-SKU basis. That's business talk for "the bean-counting Robots have been given more beans to count."
The objective is to determine the viability of producing new-and-improved Grip stock for older phones: how many units would be tied up in replacements for that model, how many we could reasonably expect to sell to new customers, and how much overstock would be left from the MOQ.
From there, we can determine what the financial impact of re-tooling would be and make the final decision on how much cash we're dumping into the ocean somewhere off the coast of the Seychelles. We'll have our results by early next week.
These re-tooled models, if produced, would feature every improvement we’ve made thus far to the Grip case line, plus a few that have yet to be released. Remember how the S20s, the iPhone SE and the OnePlus 8s haven't had any reported failures yet? Picture that, but for the phone you've got.
If we go ahead with re-tooling production lines for your phone, a few things will happen:

The Grip case for your phone will go from "Sold Out" to "Backorder".
Our Customer Experience Robots will shift their communication strategy from "we no longer support your phone," to "we'll get you a replacement once we've got improved units in stock."

None of these things will happen until we've run the simulations on which phones are getting restocked. Why are we posting this today, then? We could have waited a week and had concrete answers to offer about the future of our out-of-stock Grip cases. Well…

Take Our Survey
This is it: your chance to have some say in how much money we set on fire as a goodwill exercise for this whole R&D clusterfuck.
Those simulations we're running? They'll be great for telling us how much money we're going to lose on each Grip SKU, but it won't tell us anything about how much money our customers want us to lose on each Grip SKU.
To that end, we've prepared a survey for people who have purchased a Grip case. We'll be taking your feedback into consideration during our decision-making process.
We have only one request: don't be a jackass. Answer the questions honestly.
Click here to take the survey.

In Closing...
We're sharing a special moment right now. We're all seeing a light at the end of the tunnel.
For us, that light is "we're almost done with a year-long R&D effort to stop the Grip case from falling apart."
For you, the light is "the end of a 5661-word marathon of a Reddit post."
We just want to take a minute to recognize that we couldn't have gotten this far without your collective support. At any point in the past year, we might have pulled the plug on the Grip project entirely if we'd reached a critical mass of negative sentiment from our customers. Instead, we've got an army of devotees who have no problem paying us for the privilege of being our guinea pigs.
Product development isn't a one-and-done process. It's easy to forget, but our skins weren't always to the world-class, record-setting, Michael-Jordan-in-his-prime standard you expect from us today. If you happen to have an iPhone 4 skin lying around, apply it and let us know how it goes. You'll immediately appreciate how many process improvements we've made. We weren’t born as the greatest skin manufacturer in history. We got there through a process of methodical improvement. Each jump in quality was driven by a bottomless well of user feedback, sourced from millions upon millions of customers. That, and the competition was comically inept.
It's the same story for the Grip case. Your continued support has enabled us to make huge strides in developing a product that's on the cusp of blowing everyone else out of the water. We're going to keep working until it gets there.

TL;DR VERSION

Please note that by reading this tl;dr, you’re missing out on several outlandish metaphors, including classics such as:

Plastic injection molding melted cheese into your face hole.
What if Jesus and Donald Trump built a house?
How to turn yourself from “rare to well done” and “solid to paste”.
Pencil Perverts.

WHY DOES THE GRIP FALL APART?

The Grip case is made from two materials: a polycarbonate skeleton and an elastomer frame.
The elastomer frame provides the majority of the case's impact protection and grip, but is prone to deformation.
We prevent deformation by bonding the material to a polycarbonate skeleton (i.e. the rigid back plate on the Grip case).
The bond between the two materials was not as strong as we'd originally anticipated, causing the elastomer to de-bond from the polycarbonate skeleton and the case to sometimes fall apart.

WHAT HAVE YOU DONE TO FIX IT?

Through a series of design revisions, we've made countless improvements to promote a stronger bond between the two materials.
These changes have incrementally reduced the failure rate of Grip cases. Our most recent SKUs are yielding extremely promising results.
Each time we improve the Grip case, we need to play a months-long waiting game to observe the real-world effects.

HOW ABOUT THE GRIPS YOU'VE ALREADY SOLD?

Since we're using you as guinea pigs for the purposes of product development, we've been uncharacteristically generous with our warranty policy.
However, that warranty policy only lasts as long as we have stock. Once we're out of Grips, we're out of replacements.
We've finally reached the point where we need to rip off the bandaid and dispose of all of our Grip stock produced during 2019.
If your Grip for any of these older phones falls apart, you can no longer get a replacement.
You should still write in to our Customer Experience team if it happens to you - we'll work something out.
On the bright side, our Grip SKUs from 2020 onwards have dramatically reduced, if not outright eliminated, the failure rate of previous models. We have no reported cases to date.
It's not economically viable to re-tool production lines to apply our improved industrial designs to any of the Grip cases that are currently marked as "Sold Out".
We're probably going to do it anyways.
We're running the simulations right now to determine which older devices will be re-tooled.
Take our survey to help determine which devices we'll be re-tooling.

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